Business Details
About
PharmacyCosmetics StoreElectronics StoreGrocery StoreCamera StoreComputer StoreLondon Drugs
Visit our store in Surrey British Columbia.
London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs' 79 stores employ staff dedicated to providing a superior customer focused shopping experience.
All stores offer passport and ID photos backed by our biometric passport photo technology and a $50 guarantee.
In-store, at home or remote TECH Services offer software or hardware setup, installation, virus removal, cleaning, and data transfers. We perform authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, Microsoft.
We’re an Apple Authorized Service Provider. Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your Apple devices.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
252 reviews
5 stars
153
4 stars
52
3 stars
13
2 stars
5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of exceptional service from individual employees.
Store Cleanliness
The store is frequently described as clean and well-organized, contributing to a positive shopping experience.
Pharmacy Issues
Several reviews highlighted recurring problems with the pharmacy, including prescription errors and unprofessional behavior from staff, leading to customer frustration.
Photo Services
Mixed feedback on photo services, with some customers experiencing excellent service while others faced significant issues, particularly with photo quality and processing times.
Product Availability
Customers noted a good selection of products, but some expressed disappointment with pricing and stock levels, particularly in the pharmacy and photo departments.
- ASAkanksha ShardaJan 1, 20265.0Always a pleasant experience, be it canada post at this location, beauty products, prescription medications, or even gifting products. Staff is very helpful and professional.
- SKSteve KriegerDec 22, 20255.0Clean store, great staff and lots of selections for whatever you need.
- SSSungYong ShinDec 21, 20255.0Most kind and thorough apple diagnostic support I've received by Matteo. He greets and helps with enthusiasm. Thank you
- DVDr. Mohit VermaDec 2, 20251.0I had a very frustrating experience at the London Drugs photo department at 17685 64 Ave, Surrey. I got my ID photo taken here for an important IRCC application, but the photo was rejected because it did not meet the required government specifications, causing stress and a 3-month delay in my application process. When I requested compensation or a refund as per their policy, the photo manager refused to follow the official policy. I then spoke with the store manager, whose tone was unprofessional and dismissive. Eventually, I was offered a $50 gift card, which does not fulfill the store’s stated refund or compensation policy and does not adequately address the inconvenience, stress, and extra time I had to spend. For a service relied upon for official documents, this lack of proper policy enforcement and poor customer care is extremely disappointing.
- ADAndrew DDec 2, 20255.0LD return policy isn't nearly as good as it used to be, but all in all, it’s still quite good for what it is. Most of the staff are almost always still friendly and helpful.
Frequently Asked Questions About London Drugs
What are the opening hours of London Drugs in Surrey?
London Drugs in Surrey is open Monday to Saturday from 9:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM. On November 11, 2025, it will be open from 10:00 AM to 8:00 PM.
Does London Drugs offer delivery and in-store pickup?
Yes, London Drugs offers same-day delivery, in-store pickup, and curbside pickup for customer convenience.
Can London Drugs in Surrey assist with Apple device repairs?
Yes, London Drugs is an Apple Authorized Service Provider with Apple-trained technicians who use genuine Apple parts for repairs.
What types of services does London Drugs provide in Surrey?
London Drugs provides pharmacy services, cosmetics, electronics, grocery, camera and computer products along with passport and ID photos, tech services, and authorized computer repairs including hardware setup and virus removal.
How can customers contact London Drugs in Surrey?
Customers can contact London Drugs by phone at +1 604-448-4875 or email at ldonline@londondrugs.com.
Does London Drugs provide recycling services?
Yes, London Drugs offers recycling for electronics, light bulbs, and batteries.
Are there any nearby places to grab coffee or food before visiting London Drugs in Surrey?
Yes, nearby you can visit Starbucks Canada for coffee or Freshii for healthy food options.
What nearby medical and health services are close to London Drugs in Surrey?
Nearby medical-related services include Inspire Sleep, Cloverdale Crossing Dental Clinic, Lancaster Mobility, and Fleetwood Veterinary Clinic.
Are there any nearby financial and professional services near London Drugs?
Nearby services include RBC Royal Bank ATM for banking, Jag Immigration Services for immigration advice, and Morrison Mortgage Team for mortgage services.
What nearby places could customers visit for shopping or entertainment around London Drugs in Surrey?
Customers can visit Toyland Company for business supplies, Bosley's for pet services, and Steel School of Irish Dance for performing arts activities.