Fitness World

3.8
672 reviews

About

GymFitness CenterFitness ClassesPersonal TrainerYoga StudioCycling StudioHealth Spa
At Fitness World, we’ve made it our mission to help you achieve your goals – no matter what they may be. Through our shared love of fitness and exploring new challenges, we’ve built a community at our Surrey, BC location that continues to aim higher, lead with compassion, and deliver truly amazing results. Here, we emphasize finding supportive, consistent routines for our members, and continue to be THE gym that British Columbia residents and visitors count on. We proudly offer memberships that start at only $9.99 and over 16 locations in BC. Explore fitness activities like never before with more than 500+ weekly exercise classes, personal training services, customized nutrition services, recovery stations, and more!

Location

Fitness World
13821 Central Avenue, Surrey, BC
V3T 5B5, Canada

Hours

Reviews

3.8
672 reviews
5 stars
421
4 stars
36
3 stars
33
2 stars
20
1 star
162

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Jack, Gavin, and Lalit.

Cleanliness Issues

Several reviews pointed out significant cleanliness problems, especially in the bathrooms and gym equipment, with some stating that the gym felt neglected.

Equipment Maintenance

Customers reported that many machines were broken or poorly maintained, leading to frustration during workouts.

Atmosphere and Environment

The gym was described as spacious with a good atmosphere, but some reviews mentioned uncomfortable experiences due to member behavior.

Management Concerns

There were mixed reviews about management, with some praising their professionalism while others criticized their handling of member issues and overall gym conditions.
  • AS
    Ajay Singh
    Nov 9, 2025
    5.0
    Great gym, just moved here 6 months ago looked for a gym near by. I am pretty experienced in the gym but Gavin saw me and decided to train me. Ever since learned so much and got my goal of gaining only lean muscle mass. Overall been great past 3 months I have to now move but gym was good sometimes messy but has every machine and equipment you will ever need. Sauna was great too and recovery. Staff all nice sad to go. Thanks for the amazing time and I recommend Gavin as a trainer there.
  • CB
    Corey Berry
    Nov 2, 2025
    5.0
    Just signed up at the new gym today and had an awesome experience! Jack helped me get set up, and he made the whole process super easy and welcoming. He took the time to explain everything clearly, answered all my questions. big thanks to Jack for the great first impression.
  • KK
    Kizito
    Oct 31, 2025
    4.0
    Joined my sister during one of the free trial days to see exactly what the hype she's been on about. Now, I wasn't exactly the fittest, but I wouldn't say I was overweight either. But I did have things I wanted to work on with no idea of where to start, and I needed the push. Luckily, Gavin was there and has been wonderful throughout our sessions together. Although we had our constant back and forth, he was still able to keep it professional and produce visible results, which, for me, made the gym fun again. He didn't take it as a job he had to complete, but as a friend helping a friend surpass his limits. He had a nice, friendly, and welcoming demeanour that made me always look forward to our sessions. And as the sessions get more challenging week after week, I have constantly seen positive results, starting at 16.9% to 14.3% and now at 13.3% body fat. I look forward to seeing how much more progress I will make.
  • GM
    Gurjeet Malhi
    Oct 31, 2025
    5.0
    Taking training classes from Gavin here he really helped me to gain my goals i started training with gavin last month and we already made so much progress. Im very happey how he takes care and puts effort into making each session feel good and alwahs pushes me to do more. Id neved thought id be where im at today with my body but gavin got me here!
  • GK
    Gaurav Kumawat
    Oct 29, 2025
    1.0
    Everything about the front desk team is great. everyone’s friendly and welcoming. And then there’s a staff Gavin. If rudeness and arrogance were job requirements, he’d be Employee of the Year. I’ve spoken to him a few times, and each interaction somehow made me feel like I should apologize for existing. When he’s not radiating attitude, he’s busy chatting with his gym buddies not working out, just occupying machines like it’s a social club while other members wait. Truly impressive how someone can turn bad manners into a full-time performance.

Frequently Asked Questions About Fitness World

What are the operating hours of Fitness World Surrey?

Fitness World Surrey is open Monday to Thursday from 5:30 AM to 10:00 PM, Friday from 5:30 AM to 8:00 PM, and on weekends from 8:00 AM to 8:00 PM.

Where is Fitness World Surrey located?

Fitness World Surrey is located at 13821 Central Avenue, Surrey, BC, V3T 5B5, Canada.