Save-On-Foods Pharmacy

Reviews

• TT

  T

  Feb 21, 2026
  1.0
  After years of problems, we’ve moved my parents’ prescriptions to another pharmacy. With the exception of Sean (who once even delivered urgent medication after work) and Bob (who was professional and helpful), the rest of our experience here has been consistently awful—both in errors and in attitude. My parents’ prescriptions are short almost every time. On two occasions, they were given antibiotics my mom is allergic to, despite that allergy being clearly listed on her file. Staff are frequently condescending, dismissive, and sarcastic. Legitimate concerns are met with snide comments and treated like we’re the problem instead of their repeated mistakes. We were also sold a defective $72 inhaler and they refused to refund or replace it, blamed my parents, and spoke to us rudely—even after I showed the “broken” part was normal on identical inhalers. There have also been ongoing PharmaCare and record-keeping issues affecting deductible tracking and tax summaries. When I raised this, a staff member said “maybe because there were none” and “then why do you need them on the system?” Bob helped me fax missing info, but the underlying problem remained. This has been a pattern over years, not a one-off. Between the safety issues and the condescending treatment, we do not recommend this location at all.
• MM

  Marilyn Mccrory

  Jul 1, 2025
  1.0
  For 5 years we were happy getting our drugs every 3 months from Save-On Pharmacy, then staff changed and we have been ignored at the till, lied to and disrespected more times than we should have ever accepted. On one occasion, our drugs were not ready when we went to pick them up and in a snarky voice told us if we would have called our refills in instead of using the online ordering option the drugs would have been ready. In one case, they were ordered by the Dr., not us and the other time, they were ordered on line then we were told they never received the order and I mustn't have done it right. I've done it the same for 5 years and it's pretty hard to not do it correctly as the order won't go through if not done properly. 4 times we have been shorted with pills and told to return in 2 days for the others. Returned in 2 days and were told that my husband didn't need them right then anyway as we had plenty so whats the rush?Had to return the following day to get the rest. The arrogant, sarcastic manner of a certain front end individual was more than we felt we had to endure so decided we had to transfer to a different pharmacy. When asking about transferring our files I was told she could not do that and as I was leaving this individual from behind the counter looked in my direction, laughing with another employee. I stopped and told them it wasn't a laughing matter when a customer expects to be treated with respect at the very least and gets only attitude and the one who had been tending the till gave me the dismissive response of...."Oh! Whatever" and flipped her hand. They have lost long time customers because of this one person's continued lack of respect.
• AL

  Adam L

  Mar 28, 2025
  5.0
  Extremely kind, helpful, and knowledgeable.
• ML

  Marcel Lussier

  Aug 21, 2024
  4.0
  Best pharmacy department in Calgary