Business Details
About
PharmacyCosmetics StoreElectronics StoreGrocery StoreCamera StoreComputer StoreLondon Drugs
Visit our store in Richmond British Columbia.
London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs' 79 stores employ staff dedicated to providing a superior customer focused shopping experience.
All stores offer passport and ID photos backed by our biometric passport photo technology and a $50 guarantee.
In-store, at home or remote TECH Services offer software or hardware setup, installation, virus removal, cleaning, and data transfers. We perform authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, Microsoft.
We’re an Apple Authorized Service Provider. Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your Apple devices.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.0
364 reviews
5 stars
190
4 stars
94
3 stars
25
2 stars
9
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Product Availability
Customers appreciated the wide selection of products available, although some expressed disappointment when specific items were out of stock.
Checkout Experience
Several reviews mentioned long wait times at checkout and issues with staff handling pricing discrepancies.
Pharmacy Issues
There were multiple complaints regarding poor service and negative experiences at the pharmacy, including dismissive attitudes and errors in medication dispensing.
Mixed Experiences
While many customers had positive experiences, some reported negative interactions with staff, including rudeness and perceived bias.
- JFJoel Fransen6 days ago1.0I am not able to leave a message for prescription for a patient in pain. This is most unfortunate.
- CBCarlos de BrumJan 3, 20265.0Variedad de artículos de supermercado, la atención es amable
- MAMo AbosreeJan 2, 20265.0Very helpful staff
- TCTara ChicDec 17, 20254.0I was here the other day and realized the price tags i thought were 50%off were not so I ended up returning 2 items. Quick return but not like the tag said.
- DTDenise TNov 30, 20255.0I live close by and have always loved shopping at London Drugs stores in general but just wanted to leave a review here because I was served by a someone named Prince S. on Black Friday. I didn’t get a super good look at their name tag so, I’m not 100% sure if I have their name right, but they were so delightful! There was always a smile on their face but they never came off as disingenuous. They seemed like a genuinely kind person doing a great job at work while also wanting to provide excellent customer service. Shout out to Prince!!
Frequently Asked Questions About London Drugs
Where is the London Drugs store located in Richmond?
The London Drugs store is located at 11666 Steveston Hwy, Suite 3200, Richmond, BC, V7A 5J3, Canada.
What are the store hours for London Drugs in Richmond?
London Drugs is open from 9:00 AM to 10:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays. On November 11, 2025 (a holiday), they are open from 10:00 AM to 8:00 PM.
Does London Drugs in Richmond offer passport photo services?
Yes, all London Drugs stores offer passport and ID photos backed by biometric passport photo technology and a $50 guarantee.
Can I get authorized computer repairs at London Drugs?
Yes, London Drugs performs authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, and Microsoft devices. They are also an Apple Authorized Service Provider with Apple-trained technicians using genuine Apple parts.
Does London Drugs offer delivery and pickup options?
Yes, London Drugs offers same-day delivery, in-store shopping, in-store pickup, and curbside pickup services.
Is London Drugs accessible for people with disabilities?
London Drugs has wheelchair accessible parking but does not have a wheelchair accessible elevator at this location.
What payment methods are accepted at London Drugs Richmond?
London Drugs accepts debit cards, credit cards, and mobile NFC payments. They do not require cash only payments.
What nearby shopping centers can help me find London Drugs in Richmond?
London Drugs is located inside Ironwood Plaza, a nearby shopping center that can help you locate the store easily.
Which nearby dining options are available around London Drugs in Richmond?
Nearby dining options include Sid's Fried Chicken, Buddha Bar Lounge and Grill, Opa! Souvlaki Of Greece, Biryani Bhai, Siddharth's Kitchen, Pho 37, Five Guys, and Booster Juice. You can enjoy a meal before or after visiting the store.
What health and wellness services are available near London Drugs Richmond?
Nearby health and wellness options include Ironwood Dental Centre, Synergy Rehab (physical therapy, chiropractor), Ryan Jaw Vancouver Acupuncture Clinic, Thrive Medical Aesthetics, Peter Lim massage therapy, and Ironwood Optometry Clinic.