Fitness World

4.1
1090 reviews

About

GymFitness CenterFitness ClassesPersonal TrainerYoga StudioCycling StudioHealth Spa
At Fitness World, we’ve made it our mission to help you achieve your goals – no matter what they may be. Through our shared love of fitness and exploring new challenges, we’ve built a community at our Lonsdale, BC location that continues to aim higher, lead with compassion, and deliver truly amazing results. Here, we emphasize finding supportive, consistent routines for our members, and continue to be THE gym that British Columbia residents and visitors count on. We proudly offer memberships that start at only $9.99 and over 16 locations in BC. Explore fitness activities like never before with more than 500+ weekly exercise classes, personal training services, customized nutrition services, recovery stations, and more!

Location

Fitness World
118 E 13th Street, #200, North Vancouver, BC
V7L 4W8, Canada

Hours

Reviews

4.1
1,090 reviews
5 stars
785
4 stars
56
3 stars
23
2 stars
37
1 star
189

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting trainers like Amir, Mobin, and Kimia.

Gym Environment

The gym is generally described as clean, well-maintained, and welcoming, although some reviews noted issues with overcrowding and equipment availability.

Sales Pressure

Several customers expressed concerns about aggressive sales tactics for personal training sessions, feeling pressured to purchase additional services.

Customer Service Issues

There were complaints regarding poor customer service experiences at the front desk, including unprofessional behavior and lack of responsiveness to membership cancellation requests.

Equipment Maintenance

Multiple reviews mentioned that some gym equipment, particularly stair climbers, has been out of service for extended periods, affecting the overall experience.
  • MB
    Michelle Bernard
    Dec 12, 2025
    5.0
    Andrew was intelligent, articulate, polite, effective, helpful and super nice!
  • SK
    Shine Kim
    Dec 12, 2025
    5.0
    Finiss world is fantastic gym and the equipment is clean and well-maintained, the staff is incredibly friendly and helpful. I highly recommend it to anyone looking for a great place to work out. My pt trainer was AmirB, he is fantastic trainer, very knowledgeable, caring, patient and appreciate the energy he brings to my workout, challenges me and encourages me with great skill and pays close attention.Thanks to my trainer, I’ve made progress I never thought possible. I’ve gained muscle, improved my endurance, and feel more confident in the gym.
  • MO
    Mariia Otdielkina
    Nov 21, 2025
    4.0
    Overall, I really like this gym — it has great equipment, lots of different machines and classes, and the massage chairs are amazing. However, there are a few things you should be aware of before signing up. When you come to buy a membership, they will push very aggressively to sell you personal training sessions. They will tell you that the discount is only available on the first day and that you will “never get this price again.” Spoiler: you absolutely will — the discount is always there. They will also give you an InBody scan and then tell you that something is seriously wrong with your body — not enough muscle, too much fat, too little water, asymmetrical arms, asymmetrical legs, etc. The goal is simple: to make you feel insecure so you buy training sessions. If you get an InBody scan, I strongly recommend checking the numbers yourself — even ChatGPT or the official InBody website will give you a more accurate interpretation than what they try to convince you of. Remember that the staff selling training usually earn a commission, so they are financially motivated to exaggerate your “problems.” Be careful when signing up. The gym itself is great — just don’t fall for the sales tactics
  • KW
    Krih Wuu
    Nov 19, 2025
    2.0
    I really enjoy the daily classes at Fitness World — they are amazing and I’ve been very satisfied. However, I recently had a very unpleasant experience with one of the personal trainers. During my PT sessions, the trainer didn’t stay focused on coaching me. Instead of paying attention to my form, he kept looking around and seemed distracted, lacking sincerity and attention to detail. During my final session, rather than helping me train, he spent most of the time trying to convince and pressure me to renew my PT package. If I had been satisfied with his training, I would have naturally continued, but being pushed like that made me extremely uncomfortable. The lack of focus even led to lower back pain afterward. In conclusion, I hope Fitness World can address this issue so that members don’t feel pressured or uncomfortable about extending PT sessions, especially when the trainer has not been professional. Because of this experience, I’ve decided to receive PT elsewhere where I can continue training without psychological pressure.
  • CE
    Cath Ennis
    Nov 14, 2025
    5.0
    I'm a few months into my membership here and really enjoying it. The gym's big enough to feel like you're not too crowded in with other people (most of the time), but small enough that you start to recognize staff members and other regulars, so it has a nice friendly vibe. It has a decent mix of equipment - I'm a beginner and the machine weights have been great for me, but they have more advanced equipment too. And I love the hydromassage! I've also had a truly great experience training with Tiago. The top-tier personal training level isn't cheap, but it's been so worth it for me as I'm in my late 40s and have some lifelong problems due to a childhood arm/shoulder injury and other issues. Tiago's been really helpful at modifying my workouts to increase my strength and improve my movement without triggering my various issues (e.g., adjusting my body position or grip on some of the machines - amazing how much difference a small shift like that can make!), and giving me stretches and other recovery exercises to do at home.

Frequently Asked Questions About Fitness World

Where is Fitness World located?

Fitness World is located at 118 E 13th Street, #200, North Vancouver, BC, V7L 4W8, Canada.

What are the operating hours for Fitness World at Lonsdale?

Fitness World is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 10:00 PM, and Saturday and Sunday from 7:00 AM to 8:00 PM.