London Drugs

3.8
283 reviews
London Drugs, 650 Terminal Ave, Nanaimo BC

About

PharmacyCosmetics StoreElectronics StoreGrocery StoreCamera StoreComputer Store
Visit our store in Nanaimo British Columbia. London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs' 79 stores employ staff dedicated to providing a superior customer focused shopping experience. All stores offer passport and ID photos backed by our biometric passport photo technology and a $50 guarantee. In-store, at home or remote TECH Services offer software or hardware setup, installation, virus removal, cleaning, and data transfers. We perform authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, Microsoft. We’re an Apple Authorized Service Provider. Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your Apple devices.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

London Drugs
650 Terminal Ave, Nanaimo, BC
V9R 5E2, Canada

Hours

Reviews

3.8
283 reviews
5 stars
136
4 stars
60
3 stars
30
2 stars
9
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, particularly in the pharmacy and tech departments.

Product Availability

Customers appreciate the variety of products available, but there are complaints about stock issues and confusion regarding product locations.

Staff Attitude

Several reviews highlight negative experiences with staff attitudes, including dismissiveness and unprofessional behavior, particularly in the photo and tech departments.

Positive Experiences

Despite the negative feedback, some customers report positive interactions with specific staff members who provided excellent service and assistance.

Store Environment

The store is generally described as clean and well-stocked, but some customers find it confusing to navigate.
  • SC
    Sheldon Cooke
    Nov 14, 2025
    5.0
    Got a screaming deal on a photo printer here.
  • RB
    Russ Briggs
    Nov 4, 2025
    5.0
    Computer experience is what they have, service is amazing
  • SW
    Shai Whitehead
    Oct 30, 2025
    1.0
    Pharmacist hung up on me rather than apologizing for the long wait time. Poor customer service on her end. Dissapointing for sure
  • SJ
    Stan Claudine Jones
    Oct 27, 2025
    5.0
    Love this place always good finds; but that is London Drugs. Service is great
  • DW
    Dan Worsnop
    Oct 5, 2025
    1.0
    Terrible staff in the tech section today (Oct 5th) . I buzzed for help with the trading cards, nobody came, several staff, including the guy at the counter looked at me and blatantly ignored me waving. If you're going to have a buzzer, make sure someone comes otherwise you're wasting your customers time

Frequently Asked Questions About London Drugs

Where is London Drugs located in Nanaimo?

London Drugs is located at 650 Terminal Ave, Suite 2, Nanaimo, BC, V9R 5E2, Canada.

What are the opening hours for London Drugs in Nanaimo?

London Drugs is open Monday to Friday from 8:00 AM to 9:00 PM, Saturdays from 9:00 AM to 9:00 PM, and Sundays from 10:00 AM to 8:00 PM.