Fitness World

4.4
1039 reviews

About

GymFitness CenterFitness ClassesPersonal TrainerYoga StudioCycling StudioHealth Spa
At Fitness World, we’ve made it our mission to help you achieve your goals – no matter what they may be. Through our shared love of fitness and exploring new challenges, we’ve built a community at our Langley, BC location that continues to aim higher, lead with compassion, and deliver truly amazing results. Here, we emphasize finding supportive, consistent routines for our members, and continue to be THE gym that British Columbia residents and visitors count on. We proudly offer memberships that start at only $9.99 and over 16 locations in BC. Explore fitness activities like never before with more than 500+ weekly exercise classes, personal training services, customized nutrition services, recovery stations, and more!

Location

Fitness World
200 - 19925 Willowbrook Drive, Langley, BC
V2Y 1A7, Canada

Hours

Reviews

4.4
1,039 reviews
5 stars
804
4 stars
62
3 stars
40
2 stars
19
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and welcoming staff, particularly highlighting individuals like Summer, Nick, and Jaime for their excellent service.

Cleanliness Issues

Several reviews pointed out ongoing cleanliness problems, especially in the bathrooms, with reports of broken toilets and lack of soap.

Equipment and Facilities

While many customers appreciated the gym's equipment and spacious layout, some noted that certain machines were broken and needed maintenance.

Membership Concerns

There were complaints about the difficulty in canceling memberships and aggressive marketing for personal training packages, which some found out of touch with the community's financial realities.
  • RC
    Rachel Carrier
    1 day ago
    5.0
    This is the best gym in the area for me and my needs. Great equipment, friendly staff and always kept up.
  • SS
    Sunil Sukhtankar
    5 days ago
    5.0
    Joined the gym in November and really liked the vibe. Good equipments, great workout plans and love the classes.
  • MM
    Marla Morais
    Jan 5, 2026
    1.0
    Had a horrible experience with Fitness World Langley. One day after signing up I decided to cancel because I learned we were moving to another city..I went to the front desk to request the cancellation in person, and the Front desk guy said I could cancel without any charge 48 h after the sign up. I went ahead and asked multiple times if I wouldn’t be charge after that. He said that my membership was in active. He filled all the forms on the computer in front of me and I believed it was canceled…4 months later I find out I have been charged all this time … I was so naive to jot ask for a proof of cancellation. I went there today to solve the problem and they said they could do nothing…no refund at all. And I have never attended the gym… poor service and not well trained staff.
  • SM
    Sarah MacArthur
    Dec 23, 2025
    1.0
    I signed up for fitness world awhile back. Explained my situation to the front desk that I would only be needing the gym for 4 months as I was moving provinces. I asked if it would be easy to cancel my membership as I won’t be needing it where I was going. They said yes. When it came time to cancel, it was very stressful and over a year later I’m still getting emails saying my account has an outstanding bill after I had payed for everything. I have been to better gyms before and will not be going back here.
  • DB
    Desiree Bos
    Dec 20, 2025
    1.0
    Fitness world Langley, get your act together and fix the stereo system in the fitness studio. It hasn’t worked properly for weeks and now it completely doesn’t work at all! Your instructors are scrambling to find solutions last minute.

Frequently Asked Questions About Fitness World

What are the operating hours of Fitness World in Langley, BC?

Fitness World in Langley is open Monday to Friday from 5:00 AM to 10:00 PM, and on Saturdays and Sundays from 7:00 AM to 8:00 PM.

Where is Fitness World located in Langley, BC?

Fitness World is located at 200 - 19925 Willowbrook Drive, Langley, BC, V2Y 1A7, Canada.