Visit our store in Delta British Columbia.
London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs' 79 stores employ staff dedicated to providing a superior customer focused shopping experience.
All stores offer passport and ID photos backed by our biometric passport photo technology and a $50 guarantee.
In-store, at home or remote TECH Services offer software or hardware setup, installation, virus removal, cleaning, and data transfers. We perform authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, Microsoft.
We’re an Apple Authorized Service Provider. Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your Apple devices.
Feedback on customer service is mixed, with some staff praised for their helpfulness while others are criticized for rudeness and lack of professionalism.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing to a pleasant shopping experience.
Pricing Issues
Many customers find prices to be high compared to competitors, leading to dissatisfaction, especially regarding price matching policies.
Product Availability
Customers appreciate the variety of products available, but there are complaints about stock discrepancies and unavailability of certain items.
AS
Aishwarya Sebastian
4 days ago
1.0
I approached the desk to exchange an item and clearly informed the first associate that I did not have the receipt. Only after she confirmed that an exchange would be possible did I proceed to spend about 20 minutes selecting another item. When I returned, the same associate was standing with another sales associate, who then informed me that the exchange could not be done without a receipt, while the first associate remained present.
I was frustrated, as this information should have been communicated clearly at the beginning. When I pointed this out, both associates responded with a rude and dismissive attitude, which made the situation even more unpleasant.I hope this feedback will be taken seriously and used to improve communication and professionalism at the customer service desk.
JC
Japneet Cheema
Jan 4, 2026
1.0
Poor customer service
Visited London Drugs to exchange a faulty item bought 2 days ago. The customer service representative, Sana (or similar name), did not respond properly to my questions and showed unnecessary attitude. Very disappointing experience.
JJ
Jla.orantes
Dec 31, 2025
1.0
I was disappointed with the customer service in the photo department. I don’t ever give reviews, but her rudeness made this experience worth mentioning. She was very rude, and I will not come back again.
JK
Janet Klakowich
Dec 29, 2025
4.0
Thanks for asking me what you can do to improve. You can update your employees as to when the sale has started, when it ends, what the price is so they can put the right signage on the right merchandise. They are not informed at all.
ND
Navi Dhaliwal
Dec 24, 2025
2.0
We recently visited your store to get a passport-sized photo taken, and the staff member who helped us in person was extremely kind and helpful.
Unfortunately, we later realized that the digital photo could not be uploaded to the portal due to incorrect dimensions. We understand that we should have provided the exact requirements, and we take responsibility for that.
When we called the store to ask if the photo could be fixed, the person we spoke with was not very understanding and came across as blaming rather than helpful. We were simply trying to find out whether it was still possible to correct the issue.
We would have appreciated a more polite and empathetic response, especially since it was a simple question. Overall, we value the service but wanted to share this feedback.
London Drugs is located at 7303 120 St, Delta, BC, V4C 6P5, Canada.
What are the operating hours of London Drugs in Delta?
London Drugs is open Monday to Saturday from 9:00 AM to 10:00 PM, and Sunday from 10:00 AM to 8:00 PM. On November 11th (holiday), hours are 10:00 AM to 8:00 PM.
What services does London Drugs offer?
London Drugs offers passport and ID photos with biometric technology, TECH Services including setup and repairs for various computer brands, and is an Apple Authorized Service Provider with genuine Apple parts.
Does London Drugs offer delivery and in-store pickup options?
Yes, London Drugs offers delivery, in-store pickup, and curbside pickup services for customers' convenience.
Is London Drugs accessible for wheelchair users?
Yes, London Drugs provides wheelchair accessible parking for customers.
Can I pay at London Drugs using debit, credit, or mobile NFC payments?
Yes, London Drugs accepts debit cards, credit cards, and mobile NFC payment methods.
What nearby food options can I visit before or after shopping at London Drugs?
Nearby food options include Booster Juice for smoothies and health foods, Starbucks for coffee, Pita Pit for sandwiches, Freshslice Pizza for pizza, Akari Japanese Restaurant for sushi, and COBS Bread bakery.
Are there banking facilities near London Drugs in Delta?
Yes, nearby banking facilities include RBC Royal Bank ATM, TD Canada Trust Branch & ATM, and Vancity Credit Union Br. 19 - North Delta community branch.
Where can I get photography and beauty-related services near London Drugs?
The Photography Department and Beauty Department of London Drugs are nearby, and Azalea Nails nail salon is also close by for beauty and spa services.
What technology and office supply stores are nearby London Drugs?
Staples Print & Marketing Services and Staples Surrey are nearby for printing and office supplies, and Work Authority offers clothing store options.