Business Details
About
PharmacyCosmetics StoreElectronics StoreGrocery StoreCamera StoreComputer StoreLondon Drugs
Visit our store in Burnaby British Columbia.
London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs' 79 stores employ staff dedicated to providing a superior customer focused shopping experience.
All stores offer passport and ID photos backed by our biometric passport photo technology and a $50 guarantee.
In-store, at home or remote TECH Services offer software or hardware setup, installation, virus removal, cleaning, and data transfers. We perform authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, Microsoft.
We’re an Apple Authorized Service Provider. Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your Apple devices.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.6
286 reviews
5 stars
131
4 stars
53
3 stars
21
2 stars
8
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness while others are criticized for being rude or dismissive.
Photo Department
The photo department consistently receives negative reviews for poor service, unprofessional staff, and issues with photo quality.
Staffing Issues
Customers frequently mention understaffing, leading to long wait times and overwhelmed employees, particularly during busy periods.
Product Availability
There are complaints about discrepancies between online stock availability and in-store inventory, causing frustration for customers.
- DDDesi1 day ago5.0This 5-star review is for Barbara at the customer service desk yesterday. Her kind gesture of offering me a Kleenex to wipe my rain stained glasses meant so much to me. I really appreciated her act of kindness. I recently moved to the neighbourhood and have generally had great experience with everyone in this London Drugs location. Thank you, Barbara!
- SYSuki Yea1 day ago1.0Went there for film development for the first time. I confirmed with the cashier at the camera desk that they will cut the film into sleeves. However, when I picked up the film, they are in rolls. When I scanned the film at home, I found so many water stains and finger prints on my film. Don’t waste your film there.
- ACAndrew C6 days ago5.0This review is for the Pharmacy inside London Drugs. I would really like to express my thanks and appreciation for the quick help/support and tentativeness that was displayed last night. Both of the pharmacists were incredible, fast paced with support and super knowledgeable, my girlfriend and I could not be more thankful for all the help. And a massive thank you to the store manager, he is very friendly, respectful and thoughtful and allowed us to get everything we needed before the store closed.
- RCrick chaseDec 26, 20251.0Mina at the Pharmacy either doesn't like people or doesn't like her job. Made me feel like a non person unworthy of a eye contact or a courtesy greeting.
- JLJne “Jjlopez” LopezDec 22, 20253.0I came in yesterday to find a sauce which says online that they have it instock so I asked the cashier lady(young in her 20's) to check which is very helpful so she went to the check the computer and indeed they have 3 and then another employee (guy in hs 50's) told her just mark it lost or cant find the product because he dint want to look for it on the floor display... (( he dint know i was standing behind him)) to the young lady thanks for the help!
Frequently Asked Questions About London Drugs
Where is London Drugs located in Burnaby?
London Drugs is located at 9855 Austin Ave, Suite 101, Burnaby, BC, V3J 1N4, Canada.
What are the regular store hours for London Drugs Burnaby?
London Drugs Burnaby is open Monday to Saturday from 09:00 to 22:00, and Sunday from 10:00 to 20:00.
Does London Drugs Burnaby offer passport and ID photo services?
Yes, all London Drugs stores offer passport and ID photos with biometric passport photo technology and a $50 guarantee.
Can I get authorized Apple device repairs at London Drugs Burnaby?
Yes, London Drugs Burnaby is an Apple Authorized Service Provider using genuine Apple parts for repairs.
Does London Drugs Burnaby provide in-home or remote tech services?
Yes, they offer in-store, at-home, or remote tech services including software or hardware setup, virus removal, cleaning, and data transfers.
What payment methods are accepted at London Drugs Burnaby?
London Drugs Burnaby accepts credit cards, debit cards, and mobile NFC payments; cash is not required.
Does London Drugs Burnaby offer delivery and in-store pickup options?
Yes, London Drugs Burnaby offers same-day delivery and in-store pickup options for customers.
Is London Drugs Burnaby accessible for customers with disabilities?
Yes, the store has wheelchair accessible parking and free Wi-Fi available for customers.
What can I find near London Drugs Burnaby if I want mobile phone services?
Near London Drugs Burnaby, you can find mobile phone stores like Freedom Mobile, Tbooth Wireless, Mobilinq, and Rogers for telecom services.
Are there any fitness centers close to London Drugs Burnaby?
Yes, nearby fitness centers include Fitness World, Steve Nash Fitness Clubs, and Steve Nash Fitness World for gym and sports activities.
Where can I eat breakfast or brunch near London Drugs Burnaby?
You can visit IHOP, a breakfast and brunch restaurant located near London Drugs Burnaby.