Business Details
About
GymFitness CenterFitness ClassesPersonal TrainerYoga StudioCycling StudioHealth Spa
At Fitness World, we’ve made it our mission to help you achieve your goals – no matter what they may be. Through our shared love of fitness and exploring new challenges, we’ve built a community at our Lougheed, BC location that continues to aim higher, lead with compassion, and deliver truly amazing results. Here, we emphasize finding supportive, consistent routines for our members, and continue to be THE gym that British Columbia residents and visitors count on. We proudly offer memberships that start at only $9.99 and over 16 locations in BC. Explore fitness activities like never before with more than 500+ weekly exercise classes, personal training services, customized nutrition services, recovery stations, and more!
Location
Hours
Reviews
4.4
1,040 reviews
5 stars
832
4 stars
51
3 stars
22
2 stars
17
1 star
118
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Mehrdad, Emma, and Danielle, received high praise for their friendliness and helpfulness, creating a welcoming atmosphere.
Billing Issues
Multiple customers reported dissatisfaction with hidden fees, unclear cancellation policies, and being charged after cancellation.
Gym Environment
The gym is often overcrowded, making it difficult to access equipment during peak hours, and some customers noted issues with cleanliness and hygiene.
Equipment Quality
While some customers appreciated the variety of equipment, others expressed frustration with machines being out of order or poorly maintained.
Management Response
Several reviews highlighted a lack of accountability and professionalism from management, particularly in handling customer complaints.
- NMNiall Moran4 days ago5.0Only knew her for a brief period of time but Melissa still created a bigger impression than most people would working at a front desk. Really helpful and great to chat with coupled with a great sense of humor. Also she promised me a free trip to Peru for writing this review : )
- DDDSNov 17, 20251.0Horrible experience at this gym, had a guy intimidate me and verbally assault me at the gym and staff stood around and did nothing. Despite of multiple people witnessing what happened. The violator is still a member of the gym so I decided to cancel my membership instead. A person of the staff mentioned to me that she was going by through a similar situation with other member harassing women. So this seems to be a regular thing at this gym. If you are a female and want to feel safe and have peace of mind while working out AVOID this gym!!! This place is not safe!!
- MDMaria DiazNov 17, 20251.0AVOID!! This gym is horrible, dirty and there are men harassing women and staff do nothing. If you are looking for a nice and clean gym go somewhere else.
- OPOm PatelNov 3, 20251.0The front desk staff are extremely rude and unhelpful. They refuse to listen or consider what you’re saying, insisting only on their own point of view. On top of that, they don’t provide complete information and seem more focused on taking your money than actually helping you
- RPranjit prakashOct 30, 20251.0New members please be aware that they charge an annual maintenance fee which you will have to pay despite cancelling membership. Ended up paying maintenance fee as an extra. They do not notify you when the payment is going to be charged, however they do send marketing ads and promotions. I feel they are counting of sneaking in charges onto you. Furthermore you get charge half the fee even if you have to put your account on hold which doesn't give you flexibility. Otherwise the gym has all things necessary for a basic workout. Due to the above reasons l have chosen to terminate my membership and chosen Goodlife fitness. They have 24 hrs availablity, which is a huge plus. Moreover you can pause membership for as long as you want without getting charged and there are no hidden fees. I just appreciate fair and honest businesses, hopefully this helps you to make and informed decision for yourself.
Frequently Asked Questions About Fitness World
What are the operating hours of Fitness World at Lougheed, Burnaby?
Fitness World is open Monday to Friday from 6:00 AM to 10:00 PM, and on Saturdays and Sundays from 8:00 AM to 8:00 PM.
Where is Fitness World located in Burnaby?
Fitness World is located at 9855 Austin Avenue, Burnaby, BC, V3J 1N4, Canada.
What types of fitness activities and services does Fitness World offer?
Fitness World offers over 500 weekly exercise classes, personal training services, customized nutrition services, and recovery stations.
How much does a membership at Fitness World typically cost?
Memberships at Fitness World start at only $9.99.
Which areas does Fitness World at Lougheed serve?
Fitness World serves the areas of Coquitlam and Burnaby in British Columbia, Canada.
What types of facilities and studios are available at Fitness World Lougheed?
The gym includes facilities such as yoga and cycling studios, personal training, fitness classes, and a health spa.
Can you recommend any nearby places to visit before or after going to Fitness World?
Nearby places include Yogen Fruz Frozen Yogurt for a refreshing treat, Coles Books for browsing, and Safeway Pharmacy Lougheed for health needs.
Are there dining options near Fitness World at Lougheed?
Yes, nearby dining options include Freshslice Pizza, Jugo Juice for smoothies, Opa! Souvlaki for Greek food, and Sashimi Sushi for Japanese cuisine.
Where can I shop near Fitness World Lougheed Mall?
You can visit Coles Bookstore, Peoples Jewellers, Reitmans, Gap Canada, and Claire's for various shopping needs.
How can I contact Fitness World Lougheed for more information?
You can contact Fitness World at +1 604-558-1674 or visit their website at https://www.fitnessworld.ca/locations/lougheed/.