OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Metrotown, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Burnaby, BC store or visit us in store to see the range.
I had a really bad experience with Specsavers here. When I booked an eye exam, they initially charged me under my professional glasses coverage. Later, when I requested a refund, I was instead pushed into buying new glasses, which ended up exhausting my entire coverage.
To make matters worse, the new glasses are of very low quality and not worth the cost. Overall, the experience felt unfair and disappointing.
BB
BB BB
Mar 14, 2026
5.0
This was the best experience I've ever had buying glasses. Toni was outstanding - very customer service-oriented, professional, and I appreciated her honest feedback when I tried glasses on - she genuinely cared that they looked good on me and I was happy. Excellent selection and all of the staff were polite, professional, and welcoming. Definitely the best eyeglass store in Metrotown.
SD
Sneha Dubey
Mar 11, 2026
5.0
Excellent experience at the Specsavers Metropolis at Metrotown store! I visited on a weekday evening and was really impressed by how friendly and welcoming the entire team was. Tony, the manager, was fantastic—she patiently answered all my questions and made sure I understood my options. Devon was equally amazing and guided us through the whole process, from choosing the right frames to taking measurements and finalizing the specs.
The service felt very genuine and professional, and at no point did we feel rushed or pressured. It’s rare to come across a team that is both knowledgeable and so approachable.
Highly recommend this location if you’re looking for great service and a smooth, pleasant experience!
DD
Dominic Dutt
Mar 7, 2026
4.0
Our helper was Leslie. She helped us tremendously which we sincerely appreciate. Unfortunately today is her last day. We hope that her manager recognizes her hard work and gives her credit for valued customer service and kindness.
EC
Eric Chen
Mar 6, 2026
5.0
Fuyu is very friendly and professional. His service is excellent and enable me to select my glass within 15 minutes! Nina is very helpful and friendly too! She helped me with adjusting my glass very well!!
Frequently Asked Questions About Specsavers Metrotown
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the prices for a comprehensive eye exam at Specsavers Metrotown?
Comprehensive eye exams cost $99 and include a free OCT scan. If you're 65 or older, the exam is covered by the provincial health care plan, with no out-of-pocket expense for eligible patients.
How can I book an eye exam at Specsavers Metrotown?
You can book an eye exam online by selecting the store and clicking 'book appointment', or by calling or visiting the store directly for assistance.
What is Specsavers Metrotown's store address and contact number?
Specsavers Metrotown is located at 240-4820 Kingsway, Burnaby, BC V5H 4P1. You can reach them at +1 604-630-2266.
What brands of eyewear are available at Specsavers Metrotown?
They offer a wide range of designer brands including Converse, Tommy Hilfiger, Levi's, Marc Jacobs, Superdry, and many more.
What are the store hours for Specsavers Metrotown?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM. Holiday hours may vary.
What payment methods are accepted at Specsavers Metrotown?
They accept American Express, Android Pay, Apple Pay, Cash, MasterCard, and Visa.
Can I get my glasses adjusted or repaired at Specsavers Metrotown?
Yes, you can visit the store to have your glasses adjusted or repaired if you experience any discomfort or issues.
Are there COVID-19 safety measures in place at Specsavers Metrotown?
Yes, the store follows all provincial government guidelines to keep the community safe. Visitors are asked to adhere to the latest government directives during their visit.
Which nearby clothing stores can I visit before or after my appointment at Specsavers Metrotown?
Nearby clothing stores include Aritzia, Banana Republic, Uniqlo, LE CHÂTEAU, and Mexx, where you can shop for fashion following your eyecare visit.
What are some nearby restaurants close to Specsavers Metrotown for a meal after my appointment?
You can enjoy a meal at nearby restaurants such as Thai Express Restaurant Burnaby, Popeyes Louisiana Kitchen, Freshslice Pizza, or New York Fries Metrotown after your visit.
Are there other health services near Specsavers Metrotown?
Yes, THE DENTISTS AT METROTOWN is nearby, providing general and cosmetic dental services, which may complement your health care visits.
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