Monte Nido Rosewood Ranch

Reviews

• AL

  A Leigh

  Sep 3, 2025
  5.0
  I was in residential for about 4 months in 2025. I came in very ill and untrusting. I was met with a warm, caring, hopeful team who met me with compassion and expertise. I was also heavily supported by leadership. My team met me where I was at and was willing to be patient with my progress and circumstances. It didn’t take me long to trust in my team and begin my treacherous journey toward recovery. My team fought for me to progress toward my goals prior to discharge, which meant so much. I’m in a much better place because of my journey at Rosewood. Some suggestions include more content/process heavy groups and better communication with aftercare providers. Also, continued trauma training for BHTs, nurses, clinical team etc. Special shout-out to Amanda, dietitian, for allowing me to find hope, guidance, compassion, and support in my sessions and advocating for me throughout my entire stay. So grateful!
• CF

  Colin Fowler

  Aug 25, 2025
  5.0
  Can Confidently say Rosewood Ranch saved my life! I was a client here twice both times In 2024 on the adolescent side. When I was first admitted I had just been discharged from the hospital and was in a dark and scary place in my life where I truly did not think I was going to get better. When I first arrived, I was very scared and nervous as it was my first rtc I had been to. After acclimating I realized truly how healing Rosewood Ranch is. A little bit after I discharged I realized I needed more help. I was embarrassed to come back however the staff were so so supportive and welcomed me back with open arms. After leaving The Ranch the second time I was admitted to Rosewood Php and later admitted to Rosewood Scottsdale but I credit majority of my recovery to The Ranch. The therapists and dietitians here are very knowledgeable in ed treatment. Thanks to Rosewood Ranch I have my life back.
• SH

  Susanna Hughston

  Aug 11, 2025
  1.0
  DO NOT come here!! Here’s my story. The day I got there a gentleman gave me a brief tour and that was as far as it went-I was on my own. I wasn’t told what was expected of me nor did I have a room by 10pm. I received clothes only the next morning. told what was expected of me. While I Getting meds was insane-girls would barge into the nurses station demanding the nurses attention. I was always advocating for myself. The room was extremely hot, I asked for the temperature to be turned down-they claimed they didn’t know where the AC was. They were so loud you could hear them in China. After the first night, I asked if I could talk to someone to start the process to leave. I wrote letters to the director and spoke to both of the therapists-they all blew me off. I NEVER met with a therapist. The weekends were an absolute disaster. The girls were unruly but no one said anything to them-they ran the show. There were scheduled times to use the bathroom-male and female staff would stand in the bathroom to watch you. I had a medical condition and it became painful if I didn’t use the bathroom when needed. I had an order for it but the staff had no idea. When I asked to use the restroom, I was told “no”-I explained that I had an order and she asked another staff if that was true. I confronted her stating I didn’t appreciate the way she spoke to me when it was her job to know that I had an order!! Her reply: “I was setting a boundary”. A boundary? What boundary? I’m sorry, how was their lack of communication or knowledge my responsibility? We were in treatment and it’s difficult-they made it so much worse. From that day forward, when I saw a new staff, I explained my situation beforehand. We were not treated with respect or dignity. When I fell asleep on the couch, a male staff KICKED the couch to wake me up. I slept on the tile in the hallway most of the weekend. On Monday, we had group and the lead staff talked about how god changed her life. What happened to “no religion or politics”? Once again, I asked to leave-the god fearing staff told me NO. She said she couldn’t authorize it and everyone that could, had gone home. I started to yell and oh, who comes down the hall? A supervisor. Her first words were, “don’t yell at me”. I was told to be kind to the other clients even if they were cruel but if I was upset, how dare I yell. She wanted me to explain what was happening, AGAIN-I was in disarray-why would I tell her what I’ve told every staff that I could find? And in that condition? She convinced me to stay. That night, a client peaked into my room and started talking nonsense-I postured AS A JOKE-I reiterated it was a joke and others tried to calm her with the same explanation. (They also told me that she was intolerable). She came into my room and was yelling in my face. I told her to leave. She went to staff and stated I was “being mean” -she told everyone else she was going to “smack me”. I lost it and confronted her-i was not calm or ok. I was told by staff to “play nice” and “have compassion”. Tuesday morning the girl who said she was going to “slap me” came to my bedroom door, I slammed the door shut. Staff once again excused her behavior and reprimanded me. I was no longer present and I as screaming at several girls. I told staff they had no idea what was going on. I watched girls drop food outside and flush it down the toilet. I hated the way I was acting-I was irate, scared and frustrated. I had an anxiety attack. It was pretty severe and they had no idea how to help. I wanted to die. When the supervisors came to talk to me they were condescending and everything that came out of their mouths, were lies. I just wanted to leave. Finally, someone told them to let me go. This was in February, it’s August and I’m writing this bc I still have trauma from it that keeps me up at night. I felt so small and not only was I angry with them, I was angry with myself for not being able to finish the program. With that being said, I wasn’t the only one who was hurting/struggling.

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