Cottonwood Tucson

Reviews

• TF

  Ted Fogarty

  Sep 17, 2025
  5.0
  I have what are now fond memories of my time at Cottonwood. Forever grateful...
• CZ

  Catherine Zack

  Sep 15, 2025
  5.0
  I was unable to stop the spiral of depression, and alcohol abuse. I reached out to Cottonwood and they were so welcoming and accepting. The Therapists here are top notch, I dug I to childhood trauma, PTSD issues and did the work. Amazing Therapist and Cottonwood Community support systems!
• NW

  Nicole Waters

  Sep 11, 2025
  1.0
  Well, I stayed here approximately four years ago and I’m still now waiting for my money to be returned to me. They roomed a female with a biological man and didn’t even tell me and when I said I had an issue with it they told me I wasn’t allowed to be moved rooms because they couldn’t make her/him feel any type of way they couldn’t even make anyone else room with us. So it was just me and him together. Psychiatrists there told him my worries and my fears and they had to take me off campus for a few hours because he was searching for me to question. The last day I was there he her was taken away by police vehicle. So when is it OK to room someone who is dealing with issues Specially alcohol, and sexual trauma with a man? A man who would watch her while she slept A man who went through her stuff. A man with a penis. So be weary of going there, the ceo himself told me they have more rights then a female. Hopefully the next girl they decide to do this to is sexually assaulted.
• JH

  Jesse Hardt

  Sep 3, 2025
  1.0
  I am not proud to say this but I have been to quite a few treatment centers which I believe gives me an accurate point of reference to compare this place to. While I did have a couple nice interactions with some really lovely individuals, Megan, Candace, and a couple others that I cannot remember their names, most of the staff in detox really had no clue how to handle patients struggling with substance abuse and mental health. First of all, my dad paid about $8K give or take out of pocket for me to only be in detox about 5 days. Which is crazy as is but you would think at that price the level of care and environment would be nothing short of phenomenal. Unfortunately, the nursing staff was incredibly disorganized. One of the nurses who was quite sweet, gave me 3 times the dosage I was supposed to take of my gabapentin. She was a very kind lady but stuff like that should not happen. I was completely inebriated off the med and panicking because I felt so messed up off of it, and the only solution provided to me was to give me more drugs. And that was a running theme, there were no behavioral health staff in the detox so they would just offer me crappy antihistamines for my anxiety or they had to call a BHA down from the residential side of the campus in the midst of a panic attack or mental health crisis which is really not helpful when you need someone to talk to right now. Any other detox I have been to was always fully staffed with people constantly checking on you and talking you through things. The nurses just sit behind their desks and only get up to do their rounds. It was humiliating to have to sit in front of the station while they looked at us through the windows annoyed and completely ignoring us. There were some that asked if I needed something, or I had to aggressively flag them down. I was coming off of a benzodiazepene so I could have had a seizure in my room or hallucinated and no one would have known. The night before I discharged early, I was super sick, coughing, shaking violently and had chills and the male charge nurse told me that it was probably just allergies. I begged him to switch me rooms because I didn't wanna get my poor room mate sick who was going through alcohol withdrawal and he said they couldn't do that. It turns out, when I got discharged they told me I was exposed to covid 19 and I ended up testing positive. This place was extremely negligent to both my mental and physical health concerns. I felt helpless and hopeless. I did end up getting put on a medication for my withdrawals and anxiety which is a positive thing but I could have done that anywhere, or have just seen my psychiatrist for $200 instead of $8K. Additionally, most of the behavioral health staff I did get to meet were not addicts/alcoholics in recovery, I only met 1 who I got to talk to for about an hour one night and he was incredibly sweet and his story was very inspiring. But I felt very alone and misunderstood being around people who have never gone through anything me and a lot of the patients had gone through. Would also like to add on the topic of cost and value, the environment and bedding in the detox center was only like one level above that of a psych hospital. The bedding was thin, cheap, and scratchy, the shower was exactly like a psych ward shower (if you know you know) and we were provided with those little hospital shampoos and conditioners and soaps that basically do nothing. If it were a state funded psych ward I wouldn't be complaining but my dad paid top dollar for this place. And again, have paid the exact same luxury price at others and actually received luxury care. It sounds like a dumb thing to complain about, but stuff like this, feeling comfortable, really does matter when you are distressed, hopeless, sweating, shaking and aching everywhere.And especially when you pay the cost of a used car. I was able to get through it because I am strong, but I am mostly mad for my dad. He blindly expected that I would be taken care of here because what else can you do? And he was ripped off.
• JK

  Jessica Kincaid

  Aug 25, 2025
  5.0
  I started this journey looking at a different place, but after I was denied (I was too high risk) there I almost gave up hope. That was until they reached out to Cottonwood and they contacted me. When I heard what the co-pay was, I again almost gave up again but they wouldn't let me. I ignored their calls for 6 days until they called me on a blocked number and let me know they worked something out and could get me in. I was unsure at best, but I had nothing to lose. Thanks to them I know more about myself and was able to gather myself up from all those broken pieces I had fallen apart into. I loved my Therapist, psychiatrist, and the staff over all (not everyone was perfect, but definitely not enough to garner a lower review). I am thankful for Cottonwood and those there that truly helped me. If you're ready to heal this is definitely the place for you.

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