Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Feedback on staff attitude is mixed; while some customers found staff friendly and helpful, others reported rudeness and a lack of empathy, particularly from front desk personnel.
Efficiency
Many customers appreciated the quick service and efficiency of the staff, although some experienced long wait times, particularly for DOT physicals.
Professionalism
The professionalism of the medical staff received positive remarks, with many customers noting knowledgeable and caring doctors and nurses.
Facility Conditions
The facility is generally described as clean and organized, contributing to a positive experience for many customers.
Communication Issues
Several reviews highlighted problems with communication, including lost paperwork and unclear instructions, leading to frustration among patients.
RR
Rich
Nov 17, 2025
3.0
I waited over 40 minutes for a chest x-ray when the facility had hardly any patients. Then when I questioned it the xray tech had an attitude
KM
karrieanne murdock
Nov 17, 2025
1.0
Went in for pre employment drug test. They entered all of my information wrong and when I told them they got mad and accused me of trying to fake my info
CP
Colton Patton
Nov 10, 2025
4.0
Just went in real quick for a wiz in a cup. Of course I passed the test, bubbled in C for every answer. Ladies at the front desk were chill, the gal doing pee pee test was cute, and John Doe does have a Brother! Not sure how cool urgent care is, hence the 4 ⭐⭐⭐⭐ s
VR
Victor Rivas
Nov 3, 2025
5.0
Very friendly and professional people was very fast
PW
Paula Woodward
Oct 20, 2025
2.0
All staff there was very rude except for the Doctor. She was the only kind and helpful person there. The nurses talked to me I a derogatory manner and was short and rude. I felt like a was a burden and they were irritated that I was there.
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 2005 W Ruthrauff Road, Ste. 111, Tucson, AZ 85705, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends and select holidays such as Thanksgiving and Christmas.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Which languages are spoken at Concentra Urgent Care?
English is the primary language spoken at this location.
Is Concentra Urgent Care associated with any professional organizations?
Yes, it is associated with the Urgent Care Association of America.
What nearby places can I visit before or after my appointment at Concentra Urgent Care?
You can visit nearby places such as La Mesita Dulceria candy store for sweets, Swade Barbershop for grooming services, or stop by Speedway gas station for fuel or snacks.
Are there any gas stations located near Concentra Urgent Care for convenience?
Yes, Speedway and Shell gas stations are located nearby, making it easy to refuel before or after your visit.
Can I find event planning services near Concentra Urgent Care?
Nearby event planning services include Rhino Staging Event Solutions and Audio Visual Management, which can assist with event and wedding planning needs.
How can I contact Concentra Urgent Care?
You can call them at +1 520-293-7250 or visit their website at https://www.concentra.com/urgent-care-centers/arizona/tucson/tucson-north-ruthrauff-urgent-care/ for more information.