Concentra Urgent Care

4.2
1046 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Concentra Urgent Care
4600 S Park Avenue, Tucson, AZ
85714, United States

Hours

Reviews

4.2
1,046 reviews
5 stars
757
4 stars
77
3 stars
46
2 stars
40
1 star
126

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Most customers praised the staff for being friendly, professional, and courteous, although there were a few negative mentions regarding specific individuals.

Efficiency

Many reviews highlighted the quick service and short wait times, with several customers noting they were in and out in a timely manner.

Customer Service

While many customers reported excellent customer service experiences, there were notable complaints about rudeness from certain staff members, particularly at the front desk.

Cleanliness

The facility was generally described as clean and well-maintained, contributing to a positive overall experience.

Wait Times

Some customers expressed frustration with longer wait times during busy periods, although many acknowledged the staff's efforts to manage the flow efficiently.
  • MV
    Meldine VanRaam
    Nov 17, 2025
    5.0
    The people at the front desk were nice and considerate. The Dr took the time to listen and did a thorough exam. He was great. I will definitely go there again for urgent care.
  • DD
    Danny
    Nov 12, 2025
    5.0
    Staff is friendly and medical personnel is also friendly. Made me feel comfortable.
  • AC
    Angela B Cabral
    Nov 10, 2025
    5.0
    Every single last person was so kind and patient. Thank you
  • CC
    Cristina
    Nov 8, 2025
    5.0
    What a great first time experience with concentra on Park Ave!! A well oiled machine. Coming from someone in Healthcare I am thoroughly impressed! Ive experienced some offices where their heart is not in patient care. Not here. Smiles from front staff and back staff. Everyone was so kind despite it being early on a Saturday morning. The provider was great, the assistant was amazing and efficient. I wish I could remember her name in hopes that she obtains an incentive of some sort. Older MA with her hair in a bun drinking Celsius lol you rock girl!! My time was respected and I appreciate that. Excellent visit.
  • LM
    Laverne Mitchell
    Nov 5, 2025
    4.0
    The person who administered my TB skin test failed to inform me that I needed to return at exactly the same time. I had to wait 1 hr and 15 minutes to get the test read because I was too early

Frequently Asked Questions About Concentra Urgent Care

What types of health services does Concentra Urgent Care offer?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours for Concentra Urgent Care?

The clinic is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays and major holidays like Thanksgiving and Christmas.