Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Most customers praised the staff for being friendly, professional, and courteous, although there were a few negative mentions regarding specific individuals.
Efficiency
Many reviews highlighted the quick service and short wait times, with several customers noting they were in and out in a timely manner.
Customer Service
While many customers reported excellent customer service experiences, there were notable complaints about rudeness from certain staff members, particularly at the front desk.
Cleanliness
The facility was generally described as clean and well-maintained, contributing to a positive overall experience.
Wait Times
Some customers expressed frustration with longer wait times during busy periods, although many acknowledged the staff's efforts to manage the flow efficiently.
MV
Meldine VanRaam
Nov 17, 2025
5.0
The people at the front desk were nice and considerate. The Dr took the time to listen and did a thorough exam. He was great. I will definitely go there again for urgent care.
DD
Danny
Nov 12, 2025
5.0
Staff is friendly and medical personnel is also friendly. Made me feel comfortable.
AC
Angela B Cabral
Nov 10, 2025
5.0
Every single last person was so kind and patient.
Thank you
CC
Cristina
Nov 8, 2025
5.0
What a great first time experience with concentra on Park Ave!! A well oiled machine. Coming from someone in Healthcare I am thoroughly impressed! Ive experienced some offices where their heart is not in patient care. Not here. Smiles from front staff and back staff. Everyone was so kind despite it being early on a Saturday morning. The provider was great, the assistant was amazing and efficient. I wish I could remember her name in hopes that she obtains an incentive of some sort. Older MA with her hair in a bun drinking Celsius lol you rock girl!! My time was respected and I appreciate that. Excellent visit.
LM
Laverne Mitchell
Nov 5, 2025
4.0
The person who administered my TB skin test failed to inform me that I needed to return at exactly the same time. I had to wait 1 hr and 15 minutes to get the test read because I was too early
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours for Concentra Urgent Care?
The clinic is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays and major holidays like Thanksgiving and Christmas.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 4600 S Park Avenue, Suite 5, Tucson, AZ 85714, USA.
Does Concentra Urgent Care accept various payment options?
Yes, they accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there wheelchair accessible restroom facilities at the clinic?
Yes, Concentra Urgent Care provides restroom facilities that are wheelchair accessible.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting their workers' compensation injury consultation page linked on their website.
Which languages are spoken at Concentra Urgent Care?
English is the primary language spoken at the clinic.
What should visitors know about nearby dental services?
Nearby dental options include 'iSmile Caring For My Smile' and 'iSmile South Tucson,' where customers can conveniently access dental and cosmetic dental care before or after their visit to Concentra.
Are there dining options near Concentra Urgent Care for patients or visitors?
Yes, there are several nearby dining options such as 'El Encanto,' 'El Doradito,' and 'Cora's Cafe' offering Mexican and Latin American cuisine where visitors can enjoy a meal before or after appointments.
What nearby locations could assist with transportation or other needs near Concentra Urgent Care?
'Sobro5Transport, LLC' is a nearby car rental agency that can help visitors with transportation needs in the Tucson area.