Business Details
About
Medical LaboratorySTD TestingBlood Bank
Come visit our medical lab located at 2000 Medical Plaza off Country Club Way & Southern in Tempe. Choose from a wide range of available lab tests. We look forward to serving you!
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
2.9
185 reviews
5 stars
76
4 stars
9
3 stars
4
2 stars
7
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude or unhelpful interactions with front desk staff, leading to frustration.
Wait Times
Many reviews mention long wait times despite having appointments, with some customers waiting over an hour.
Phlebotomist Skills
Several customers praised the phlebotomists for their skill and compassion during blood draws, highlighting positive experiences with the staff.
Billing Issues
Multiple reviews express dissatisfaction with billing practices, including issues with insurance and communication regarding charges.
Facility Conditions
While some customers noted clean and organized facilities, others reported overcrowding and uncomfortable waiting conditions.
- ARAlex Ruiz2 days ago5.0I made an appointment, went early and they saw me quickly. Nice staff, wis I could remember the name of the person who drew my blood but she was nice and respectful. Facility could be up to date maybe but still valid
- CSC. S.6 days ago1.0The worst lab in this area hands down. I arrived for labs and the front desk person refused to check if my lab order had been receive yet. She advised me to check in and wait for the phlebotomist (the line was long) and when I was called in for the blood draw, they could check what labs they had or not. "Or you could just leave" she said rudely. Doesn't sound like the best use of anyone's time.
- TWTownsend WardlawNov 12, 20255.0Convenient location, easy check-in process, clean waiting room! What more can you ask for? And my phlebotomist, Ty, was delightful… thank you!
- AMAshley MargetinOct 31, 20251.0This place is a joke. They don't answer their phone. Voicemail is always full. Made an appointment online and showed up to where they were supposed to be, I was there. They were not. I would not recommend wasting your time even trying with this place.
- ESElizabeth Mick 'student'Oct 28, 20255.0Ty was sweet and compassionate! We had to take our newborn in and she was caring right off the bat :)