Concentra Urgent Care

4.2
290 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
1626 South Priest Drive, Tempe, AZ
85281, United States

Hours

Reviews

4.2
290 reviews
5 stars
209
4 stars
23
3 stars
11
2 stars
8
1 star
39

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Overall, customers praised the staff for being friendly, professional, and attentive, with specific mentions of individuals like Alejandro and Crystal for their exceptional service.

Efficiency

Many reviews highlighted the quick and efficient service, with several customers noting short wait times and smooth check-in processes.

Patient Care

While some customers felt their health concerns were not adequately addressed, others reported positive experiences with thorough care and attention from medical staff.

Facility Cleanliness

The facility was frequently described as clean and well-maintained, contributing to a positive overall experience.

Communication Issues

Several reviews pointed out problems with communication, particularly regarding wait times and staff interactions, leading to frustration for some customers.
  • JW
    Janet Wambui
    6 days ago
    1.0
    Please re train your front desk staff . Very unprofessional .
  • CR
    Chris Rodriguez
    Dec 15, 2025
    5.0
    This location is convenient for pre-employment drug tests. The employees are polite and work efficiently to get You in and out as quickly as possible.
  • HM
    H Moore
    Dec 14, 2025
    1.0
    I left this office feeling unheard and deeply disappointed. It was very clear that my health concerns came second to what my companies insurance company was willing to pay for. Rather than listening to me as a patient, the doctor seemed focused solely on limiting care to whatever fit the insurance checklist, regardless of my symptoms or concerns. Medicine is supposed to be guided by the Hippocratic Oath—putting the patient’s well-being first. Unfortunately, that principle felt completely absent here. I tried to explain what I was experiencing, but my concerns were brushed aside in favor of doing only what insurance would approve, not what was medically appropriate or necessary. I expect a doctor to advocate for their patient, not act as an extension of an insurance company. If you’re looking for a provider who listens, shows concern, and prioritizes patient health over insurance reimbursement, I would strongly suggest looking elsewhere.
  • KH
    K Hoke
    Nov 17, 2025
    5.0
    The ladies at the front desk and lab were awesome. I just needed a drug screen but couldn't go the ladies did everything possible to assist with cold water and a few other goodies. I was very appreciative as it was closing time and I hated to be in their way.. thank you Ladies!
  • SK
    Seshat Ka
    Nov 17, 2025
    5.0
    Nice Staff!

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Tempe provide?

Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

Where is Concentra Urgent Care located in Tempe?

It is located at 1626 South Priest Drive, Suite 101, Tempe, AZ 85281, USA.