Concentra Urgent Care

4.3
973 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
950 W Southern Avenue, Tempe, AZ
85282, United States

Hours

Reviews

4.3
973 reviews
5 stars
720
4 stars
74
3 stars
34
2 stars
38
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, professional, and accommodating, contributing to a positive experience for many customers.

Efficiency

Most reviews highlight quick service and minimal wait times, with many customers appreciating the fast check-in and processing.

Cleanliness

The facility is generally noted for being clean, although some reviews mention areas that need improvement.

Staffing Issues

Several customers reported long wait times due to understaffing, particularly when seeing doctors, which detracted from their overall experience.

Mixed Experiences with Providers

While many staff members received praise, some reviews indicated negative experiences with specific doctors, citing issues with bedside manner and communication.
  • AK
    Alex Knowles
    6 days ago
    1.0
    Whomever is answering really is a joke. Katrina? I think she said her name is. I had a simple prescreening for employment and she got attitude after I called because I was going to be late due to me just getting free from my primary job. I ask if she's willing to wait 5 minutes after close so I can get this done under deadline and wanted to pop an attitude about how I can come in at 8am-4:30. I say, "your website says 5" comes the attitude and the hang up "that's when we close" ridiculous. I call back get put on hold, I'm just trying to get my test transferred at this point to someone who actually wanted to help people. She put me on hold then just hung up. I call back and she lets it ring no hold just hangs up. I call back to get the answering service telling me to call back during office hours. Honestly, avoid this location and go to skyharbor 24hrs and doesn't treat you like an "inconvenience". I get it I was running late, but there was no excuse I could only image how she treats actual patients.
  • JM
    Jay Marie
    Nov 17, 2025
    5.0
    I went there. It was a hard stick for me for a blood draw, but Monica was very professional, supportive and very determined to make the draw and she did an amazing job. Thank you so much, Veronica. 10/10
  • EV
    Eli Valencia
    Nov 6, 2025
    1.0
    Was turned away because I was sick. The whole purpose of an urgent care is to be treated for symptoms that do not require an ER.
  • MA
    Matrona Atangana
    Nov 3, 2025
    5.0
    I had a great experience with concentra urgent Care. I was well taken care of. Everything went smoothly and I saved a lot of time. Thanks very much
  • TH
    Toni Homa
    Oct 27, 2025
    5.0
    The clinic showed Genuine concern for my well-being and chose not to proceed with the ordered procedure because it posed a risk. They Took the time to provide thoughtful, personalized care. The staff were timely and considerate, and the office was very clean.

Frequently Asked Questions About Concentra Urgent Care

What types of health services does Concentra Urgent Care offer?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours for Concentra Urgent Care in Tempe, AZ?

The facility is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays such as Thanksgiving and Christmas.