Safeway Pharmacy

Reviews

• TP

  The Snorting Pug

  Sep 9, 2024
  1.0
  Honestly I am so sick of this pharmacy. I have been going here for years and my patience is done with them. Two techs and a pharmacist this past Saturday . It took them a half an hour to figure out how to give me the GoodRX discount on three prescriptions and still couldn't figure out one prescription price when I even showed them the discount coupon on my phone and had all the information written down on paper too. One tech was training another and the pharmacist was no help at all. Pretty sure they hoped I would just say " Oh forget it, go ahead and charge me three times as much for these prescriptions." Nope, I am tired of playing that game and also tired of the excuse that they are having issues with the computer pricing GoodRX, short staffed, misfiled a prescription etc. Why on earth train a student and delay a customer 30 minutes?! I was asked 6 times what my husband's birthdate was because every time they scan a drug, scan the bottle, scan the invoice, evidently they have to input the birth date. They have the most antiquated system I have ever seen and nothing has changed for the better in the last 15 years there. These people have the ability to refuse your prescription, deny your medications, if you get with upset them, so I stood there maintaining calmness and holding my tongue while my husband who was witnessing all of this, wanted to go ballistic. I couldn't believe it when I was told " well we can hold these meds for you until we get this figured out. " !!! No, my husband is out of meds and so am I, so I will just stand here and wait until you get your act together. Felt sorry for the people waiting behind me but that problem is on you guys since you have two walk up areas at the pharmacy inside that store you could be using to help customers, but only ever use one. Obviously the pharmacist is too good to help since they also shut the whole pharmacy down closed every day for their half hour lunch . Ever heard of one person going to lunch while another one works ? They call that having lunch in shifts and I did that for years.
• VD

  Victoria “Vicki” DeLuzio

  Mar 23, 2024
  5.0
  The staff is very kind here and has done a great job in the last two years. I have seen a great improvement in how they have done. Happy tonbena customer.
• EM

  Ebony Melton

  May 18, 2023
  1.0
  This used to be a good phramacy however now there just lazy and will not lift a finger if they dont have to, had one person literally tell my drs after hours that, they couldn't get my transfer script because the other pharmacies don't answer phones half the time and they refuse to make the attempt and to have my dr resend script to them instead. Not to mention drive thru is always broken and when its not broke they just ignore it. Sad honestly. Go else where!
• CR

  Clint Reinfried

  Nov 4, 2021
  3.0
  Usually a good pharmacy but had to wait 20 min in the drive thru

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