Concentra Urgent Care

3.8
480 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
10335 N. Scottsdale Road, Scottsdale, AZ
85253, United States

Hours

Reviews

3.8
480 reviews
5 stars
288
4 stars
29
3 stars
32
2 stars
23
1 star
108

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

The majority of reviews highlight the staff as friendly, professional, and efficient, contributing to a positive experience.

Wait Times

Several customers expressed frustration with long wait times, even with appointments, indicating a need for improvement in this area.

Customer Service

Overall, customer service was praised, with many noting the helpfulness and kindness of the staff, although some reported rude interactions.

Facility Cleanliness

While some reviews mentioned cleanliness, others pointed out issues with the facility's appearance, suggesting a need for better maintenance.

Service Efficiency

Many customers appreciated the quick service and efficient processes, although there were notable exceptions with delays reported.
  • MO
    MaryAnn O'Delga
    Nov 17, 2025
    5.0
    Excellent service staff is very helpful and friendly always can’t say enough about the staff they are Carrying people.
  • JP
    Juan Paz
    Nov 3, 2025
    5.0
    Muy amable el.personal
  • RD
    Robert Drown
    Oct 27, 2025
    5.0
    I've been doing work clearance physicals every year for 15 years with various locations, this has been by far the best experience I've ever had. Staff was absolutely amazing, great service and fast, Dr was extremely knowledgeable, the smoothest visit I've ever had in 15 years of doing these.
  • ML
    Monica L
    Oct 20, 2025
    5.0
    My employer selected this site for a pre-employment drug test. I arrived a few minutes before opening and the staff member was so professional and kind during the check in process. She had a genuine friendliness and her name tag identified her dept as radiology, so it seems like staff cross trains and covers, and they manage to do it so well! The medical assistant that helped me during my test was efficient and knowledgeable. This was a very positive experience overall and my career in healthcare makes me appreciative of great customer service in our industry.
  • IM
    I M
    Oct 15, 2025
    5.0
    This is the third year I have used this location and I have to say the staff is so amazing . They’re not only knowledgeable but they are so polite , and as we all know sometimes it’s not easy dealing with the public ! Two thumbs up to these guys and gals 👍👍

Frequently Asked Questions About Concentra Urgent Care

What are the operating hours of Concentra Urgent Care in Scottsdale?

Concentra Urgent Care in Scottsdale is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays such as November 27, 2025, and December 25, 2025.

Where is Concentra Urgent Care located in Scottsdale?

Concentra Urgent Care is located at 10335 N. Scottsdale Road, Scottsdale, AZ, 85253, United States.