Concentra Urgent Care

3.8
491 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
10335 N. Scottsdale Road, Scottsdale, AZ
85253, United States

Hours

Reviews

3.8
491 reviews
5 stars
297
4 stars
29
3 stars
32
2 stars
23
1 star
110

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the friendliness and professionalism of the staff, there were notable complaints about rudeness and unprofessional behavior from some employees.

Wait Times

Customers frequently reported long wait times, even with appointments, leading to frustration and dissatisfaction.

Service Quality

The quality of medical service varied significantly; some patients had excellent experiences with thorough examinations, while others felt rushed and inadequately treated.

Efficiency

Several reviews highlighted quick service and efficient processes, particularly for drug screenings and check-ins.
  • AK
    Anne K
    5 days ago
    5.0
    A huge thank you to the beautiful angel working the front desk who let me use her charger when my phone was about to die. May God always protect you and shine His light on your life.
  • II
    IMO
    Dec 22, 2025
    1.0
    Reception staff friendly and if service was based on them alone, the rating would be higher. The doctor was the absolute worst. He did not examine me, was very dismissive of my symptoms , and did not spend more than a couple of minutes with me. He was even more annoyed that I advocated for myself, trying to get him to stop and listen which meant he had to spend another half a minute (I waited for over an hour, and would not have minded if the doctor had actually examined me). The place was empty, so it was not because he was overbooked. Concentra, do better and fire this doctor. IMO, he does not care about patients. This review is from someone who knows healthcare!
  • KB
    Kimberly Birchfield
    Dec 22, 2025
    5.0
    Went in for drug screening. It was fast, easy and everyone was nice.
  • CT
    Cindy Talbot
    Dec 16, 2025
    5.0
    The girl at the front desk was super nice and Very helpful. The doctor that did my physical was also very nice and pleasant. The tech assistant also very pleasant. They treated me like a human being and not just another patient. I was very impressed. I am in the medical field and know How you should be treated Concentra definitely keep their patience above and beyond
  • GC
    Greg Chambers
    Dec 15, 2025
    5.0
    Concentra staff were very prompt and professional during my pre employment drug screening. Everyone was very polite and kind.

Frequently Asked Questions About Concentra Urgent Care

What are the operating hours of Concentra Urgent Care in Scottsdale?

Concentra Urgent Care in Scottsdale is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays such as November 27, 2025, and December 25, 2025.

Where is Concentra Urgent Care located in Scottsdale?

Concentra Urgent Care is located at 10335 N. Scottsdale Road, Scottsdale, AZ, 85253, United States.