Target Optical

4.7
177 reviews

About

OptometrySunglasses Store
We make eye care easy at Phoenix Target Optical, located at 4734 E Ray Rd. Get quality eye care, stylish frames, and great savings. We accept major insurance plans for a hassle-free experience. Shop top brands like Ray-Ban, Coach, and Oakley, plus Target favorites like A&A and Cat & Jack. Pair frames with specialty lenses or choose top contact lens brands. Enjoy our 90-day guarantee. Schedule an eye exam today with our Independent Doctors of Optometry.

Location

Target Optical
4734 E Ray Rd, Phoenix, AZ
85044, United States

Hours

Reviews

4.7
177 reviews
5 stars
159
4 stars
7
3 stars
1
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees like Dylan and Kaylyn for their exceptional service.

Professionalism

The optometrists and staff were frequently described as professional, attentive, and thorough in their examinations and explanations.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding specific staff members and issues with appointment scheduling.

Efficiency

Customers appreciated the quick service and efficiency of the appointment process, often noting minimal wait times.

Product Selection

There were mentions of a good selection of frames and competitive pricing, although some customers expressed a desire for a larger variety.
  • CM
    Crazy Hockey Mommy
    4 days ago
    2.0
    Disappointed with the recent changes in staff. I love Dr. Gammarano! She's ah-mazing should have 10 stars! BUt the other doctor I saw was not personable and pleasant. I've had two pair of glasses order in September. I'm wearing 1 pair but the bifocals are not quite right. The second pair still isn't ready after getting bad lens twice. The staff is not pleasant. One young lady wouldn't even help us. The answer we got was "I'm on lunch", which I can understand but then dont sit behind the customer service counter on your phone..aand make sure there is another staff member there. The older lady who is a manager, Kathi, is not very easy to deal with either. I miss Dylan - he was always smiley and personable. This time, I feel like I was over charged. I still have not received the medical records and claim info that I asked for twice.. Disappointed and considering a new eye doctor which will be sad because, again, Dr. Gammarano is awesome and she may saved my husband's eyesight! But the staff - thumbs down!
  • MM
    maddy
    Nov 1, 2025
    1.0
    I have tried to get my prescription faxed from my usual target optical and they have made it everything but easy to do this. The tone of voice of the employees and lack of willingness to help is hurtful. I am traveling and need a replacement pair of contacts while I am here and haven’t been able to get them, very negative costumer service experience.
  • JC
    Jay Castaneda
    Sep 30, 2025
    5.0
    My 11 year old has been coming here since he was 5 and the staff has always been great! We have been through many pairs of glasses and will likely go through many more. From eye exams, new glasses to minor adjustments and repairs, this is our place for all our needs!
  • JP
    Jack Perrine
    Sep 24, 2025
    5.0
    First time getting eyes examined in a long while. Very positive experience. Testing was clearly explained and quickly accomplished. All members of the team were professional, warm and thoughtful. My concerns were listened to and addressed. High quality office and testing equipment. Will recommend.
  • CW
    Cecelia West
    Aug 23, 2025
    5.0
    Amazing customer service! As a customer who is always second guessing my purchases, they are always so accommodating when it comes to exchanging my frames (within my 90 day policy of course). I highly recommend!!

Frequently Asked Questions About Target Optical

What services does Target Optical at 4734 E Ray Rd offer?

Target Optical provides quality eye care services, including eye exams by Independent Doctors of Optometry, and offers a variety of stylish frames and contact lenses.

What insurance plans does Target Optical accept?

They accept major insurance plans to provide a hassle-free experience for customers needing eye care.