Sonora Quest Laboratories

3.6
92 reviews

About

Medical LaboratorySTD TestingBlood Bank
Visit our medical lab in the Deer Valley neighborhood in Phoenix for routine blood tests and specialty lab services. Schedule an appointment or walk in. We remain open during lunch and close at 4:00 p.m. We look forward to serving you!

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Sonora Quest Laboratories
"20414 N 27th Ave, Phoenix, AZ
85027, United States

Hours

Reviews

3.6
92 reviews
5 stars
54
4 stars
4
3 stars
1
2 stars
5
1 star
28
  • NP
    Nicole Petrone
    Nov 11, 2025
    1.0
    Slowest service imaginable. Be prepared to wait if you are a walk im
  • GA
    George Arvanitis
    Nov 7, 2025
    1.0
    This Sonora Quest location is a disappointment. You walk in to find no receptionist, just a self-check-in screen — confusing for many, especially older patients. It’s clear they’ve cut costs at the expense of patient care. My last two test results never reached my doctor, causing weeks of delay and extra hassle. If your health depends on timely results, avoid this lab.
  • LB
    Lola B
    Oct 30, 2025
    2.0
    I’d give them five stars for how nice they were, but… Four of my tests were mishandled. Three came back “Cancelled. Test not performed. Specimen was not protected from light,” and the other “Cancelled. Incorrect specimen received.” Now I have to go back to my doctor, get the tests re-ordered, go get my blood drawn again, and hope that the tests will be handled correctly this time. They were nice though.
  • AR
    Amanda Rendon
    Oct 22, 2025
    1.0
    Bring back the Receptionist- ridiculous to walk into a room with no one here. There are people who come in and may need help. Customer service!!!
  • JM
    Janet Mayer
    Sep 26, 2025
    2.0
    The Phlebotomist are good and quick but way the facility is run absolutely sucks. They have no desk, no one to talk to, no one to answer the phone if you have a question. You have to make an appointment at least two weeks in advance. Takes so much longer then it used to be a year ago - I could come and go in 30 minutes without an appointment. 2 hour wait today.