Sonora Quest Laboratories

3.2
100 reviews

About

Medical LaboratorySTD TestingBlood Bank
Come to our medical lab inside of the Baseline Crossings strip mall in South Mountain for routine blood testing and a complete range of specialty lab services. Schedule an appointment online or walk in. We look forward to serving you!

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Sonora Quest Laboratories
"2640 W Baseline Rd, Phoenix, AZ
85041, United States

Hours

Reviews

3.2
100 reviews
5 stars
48
4 stars
6
3 stars
2
2 stars
6
1 star
38
  • HT
    Huntin Time
    Dec 15, 2025
    1.0
    Horrible service and poor customer service. This location was shut down Monday dec 15, 2025 due to a so called emergency. I had to go to the location on McDowell where I was in and out . I won’t be coming bsck to the laveen location no more.
  • MA
    Maggie A.
    Dec 13, 2025
    2.0
    I visited Sonora Quest on Baseline/27th Ave.yesterday 12/12 at around 1:00PM. I had an appointment and arrived 10 minutes early just to make sure I'm not late. The waiting room was full but I wasn't worried because I had an appointment. Little did I know that it took forever. I was patient, waited and waited. I was number 8 on their screen. After 25 minutes, I became annoyed because I didn't move on the screen but 1 point, and there were walk-ins too. Then I asked on of the lab technicians when she came out to call someone's name why I was still number 7 after waiting 25 minutes beyond my appointment time. Does it make sense to have an appointment? She said she'd see what she could do. After 2 minutes I was called in. I have to say the people working there are very nice, no complaints. I think though that I was probably viewed as a complainer and awful patient............... It's the SYSTEM that the technicians have to work with that is broken, they are nice and competent.
  • VM
    Victoria Marines
    Dec 9, 2025
    5.0
    Appointments get called back on time/very close to on time. Highly recommend making an appointment. Office is very clean, everyone is professional.
  • MM
    Mike
    Oct 3, 2025
    1.0
    BE WARNED I've never had someone press down on the needle while the blood was flowing, it hurt and the way he pulled the needle out from my arm was unnecessary. Wont be going back to this location.
  • HT
    Habeshawi Tube
    Sep 30, 2025
    1.0
    Very unfriendly