Customer Service
Numerous reviews highlighted rude and unhelpful staff, particularly at the front desk, leading to a negative customer experience.
Wait Times
Many customers reported long wait times, even with scheduled appointments, causing frustration and dissatisfaction.
Phlebotomy Skills
Several reviews mentioned issues with the skill level of phlebotomists, including difficulties in drawing blood and causing pain or bruising.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their professionalism and efficiency, indicating that experiences can vary significantly.