Business Details
About
Medical LaboratorySTD TestingBlood Bank
Located off of Camelback & 19th Ave, our medical lab is located inside the Camelwest Plaza building and serves patients in and around Phoenix’s Alhambra neighborhood. Choose from a full range of lab services, including routine blood tests and My Lab ReQuest™, a service that allows you to order your own lab tests.
Save time on your next visit by scheduling an appointment! You can also walk in during our normal business hours at the time that’s most convenient for you. We look forward to serving you!
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.2
137 reviews
5 stars
60
4 stars
11
3 stars
7
2 stars
8
1 star
51
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly and professional, especially during blood draws.
Efficiency
Several reviews highlighted quick service, with many customers reporting minimal wait times for their appointments.
Customer Service Issues
Numerous complaints were made about rude front desk staff and poor customer service, leading to frustration among patients.
Appointment Management
Customers expressed dissatisfaction with the management of appointments, noting long wait times even with scheduled visits.
Cleanliness and Environment
The facility was generally described as clean, contributing positively to the overall experience.
- SBSteven Brown5 days ago5.0Scheduled appointment was at 10:15, arrived 10 minutes early and was seen right at 10:15. The tech was great and the facility was clean. This was a good place to get lab work done. Make sure you check in at the kiosk when you enter.
- JRJason RyanJan 4, 20265.0Very matter of fact. It is what it is. No nonsense. Very professional.
- JJJennDec 24, 20251.0Rude front staff. And they are currently refusing pre-booked and pre-paid appointments. Zero patients in waiting room. Staff sitting on phones. Unbelievable.
- KLKeith Klemow-Gurley LipmanDec 14, 20255.0Always a crowd but really fast wait. Had an appointment for blood work, waited about 15 minutes. Was not bad at all. TV there for entertainment. Staff very very friendly. In and out like professionals.
- CMCarla MontoyaDec 9, 20255.0As a walk in The wait was not bad at all and nurse Flor was such a delight. Everywhere else I've went to get blood work they poke me 2 to 3 times and she got it on the first try🙌