Business Details
About
Medical LaboratorySTD TestingBlood Bank
Located off of Camelback & 19th Ave, our medical lab is located inside the Camelwest Plaza building and serves patients in and around Phoenix’s Alhambra neighborhood. Choose from a full range of lab services, including routine blood tests and My Lab ReQuest™, a service that allows you to order your own lab tests.
Save time on your next visit by scheduling an appointment! You can also walk in during our normal business hours at the time that’s most convenient for you. We look forward to serving you!
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.1
132 reviews
5 stars
56
4 stars
11
3 stars
7
2 stars
8
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful front desk staff, leading to frustration and dissatisfaction.
Efficiency
While some customers experienced quick service, many reported long wait times even with appointments, indicating inconsistency in efficiency.
Staff Professionalism
Feedback highlighted a mix of positive experiences with staff professionalism, particularly with technicians, but also noted instances of poor patient care.
Communication Issues
Numerous reviews mentioned poor communication regarding appointments and procedures, contributing to customer frustration.
Cleanliness
Several customers praised the cleanliness of the facility, although some expressed concerns about unsanitary practices by staff.
- CEClemencia Harmon (Eddig59)Sep 19, 20251.0No front desk person. Need a special number to call to schedule. You are not a person to them just a payment.
- ECElisa CancinoJun 15, 20245.0Excelente servicio. A pesar que era sábado y había micha gente todo fue super rapido.. sin cita y salí en 30 minutos. Recomendados gratamente
- JGJoseph GrossMay 11, 20211.0Tried make appointment online ask for username n password when i do does not work. Phone call never answer. Frustrated when can not get appointment. Found out my regular doctor does blood work
- GFGoan FukyerselfMar 24, 20182.0Don't come on a Saturday. There has got to be a better way than this. Have an appointment and thought it would be a good idea to come in about 30min early. NOPE. Lots of people waiting outside too. Maybe more weekend locations would help, but that might cut into profit margins. American healthcare that's worse than the MVD.
- AGAngela GonzalesAug 26, 20171.0Very disappointed in this location. I scheduled a Saturday appointment for my son and when I got there, waited in li e for 30 minutes. Advised the ladies at the front about my appointment. Mind you, I have email co cor.ation that we are scheduled. The rude girls at the front said I was not on the schedule and rolled her eyes at me. Then started talking amongst each other about how they did t take appointme ts on Saturdays and they were not aware....... We check your website a d be aware. Let me point out that I do not feel entitled because I have an appointment t and the other r0 peoe did t but learn some customer service. Of you do t like your job and annoyed with Leo's, find a work for home job! Shame on you Sonora Quest ladies! (Side note: I didn't want to give a 1 ☆ but couldn't leave a review without it!)