Safeway Pharmacy

Reviews

• PR

  Pat Robertson

  Sep 5, 2024
  5.0
  Best pharmacy I've used. Never have to call and ask for refill. They are on tops of things and have it ready days before I need it.
• AV

  Abate Vintage

  Jan 24, 2023
  5.0
  Pharmacy rectified the situation. They called and were able to help. Thank you for the support.
• ML

  Michelle LaBelle

  Jan 11, 2023
  5.0
  Good service
• MW

  Megan Wittenberg

  Feb 20, 2022
  1.0
  I am beyond dissatisfied with my services recently. I have been using this pharmacy since August 2021 and haven't had any issues until this year. The last three times I've come to pick up my prescription there have been issues. Today, I went in for my prescription and was told that they were out of stock. I'm normally very understanding that sometimes they run out of medication; however, this is the final straw. The person waiting on me merely said I had to wait until 3PM tomorrow to pick up my prescription instead of offering any other solutions (such as checking to see if my rx was in stock at another location). I was in at the end of January to pick up my prescription and was told that I was not eligible to refill my rx and pick it up, which makes no sense as my doctor calls my rx in after every visit (there are 0 refills set on my particular rx). If the pharmacy rep had bothered to look at the amount of pills prescribed, the entire issue could have been avoided. Additionally, I felt as if the person waiting on me (I wish I had gotten her name) was treating me as if I using drug seeking behaviors, which further increased my frustrations with this location. The first incident occurred mid-January 2021 when I was told my prescription was pending. I followed up with my doctor to make sure that it wasn't an issue on their end and I was told everything was fine when my rx was submitted electronically. I am most certainly going to be transferring my rxs to an entirely new pharmacy. I'm a full time doctoral student and work, so the unnecessary additional trips have a noticeable impact. I will certainly be following up with management regarding this. Three strikes and you're out. I want to make it clear that not all Safeway pharmacies are lacking in their customer service. I had an incredible experience with the Safeway pharmacy on Continental in Green Valley, AZ and was expecting the same when I moved to Phoenix. I cannot speak highly enough of Pablo at that location!! He has incredible bedside manners and takes a genuine interest in his patients!!
• WM

  Wendi Herrick / Mattison

  May 11, 2019
  5.0
  I have been filling my scripts at this location for 4 years and the employees have always been very nice, helpful, knowledgeable, and I’ve never had an issue! I miss DANIEL and the old team- they were so fun! The new employees are on it but seem to be wore out and very short! It’s fine- they’re still on time every time. My husband Tim Herrick & I fill here.

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