Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
4.0
1,052 reviews
5 stars
682
4 stars
106
3 stars
50
2 stars
42
1 star
172
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
While many customers praised the staff for being friendly, professional, and efficient, there were also numerous complaints about rudeness and unprofessional behavior from certain employees.
Wait Times
A significant number of reviews highlighted excessive wait times, with some customers reporting waits of up to three hours, which negatively impacted their overall experience.
Cleanliness and Environment
Customers consistently noted that the facility was clean and well-maintained, contributing positively to their experience.
Service Efficiency
Despite the long wait times, several reviews mentioned that the service was generally quick and efficient once customers were called back.
- EAElmer AdamsJan 5, 20263.0The staff were very nice. Very easy to work with. The doctor was helpful and knowledgeable. The facilities could use a remodel. I had to wait quite a while just for a hearing test.
- ELEric LopezDec 29, 20255.0The place was clean, water was cold and available to drink. Tv worked and was entertaining. The service was kind with a smile. I give it a 5 star because it was thorough and efficient. Thanks
- VCVal CortezDec 29, 20251.0I came in for a drug test for new job and the girl who attended me in the back was rude as soon as she called me back and when I left the urine same she didn’t collect it she “accidentally” flushed it down the toilet and stated I have to give another sample because of her mistake. It was very upsetting, she was doing so many things at once so she probably got distracted but not answering excuse. Her name is Monica. I hope this gets looked into.
- AKaire kingDec 29, 20255.0Staff greeted you as you entered, helped you complete required information needed and was called back in a timely manner.
- AGAdam GreweDec 19, 20251.0Came here for a physical and drug screening for a job. Staff was incredibly rude, not including one employee who actually CUSSED ME OUT for making a mistake on a form. This was the most inefficient, unprofessional and unpleasant healthcare experience I have ever had. Strongly recommend staying away.
Frequently Asked Questions About Concentra Urgent Care
What types of medical services does Concentra Urgent Care provide?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 2010 N. 75th Avenue, Phoenix, AZ 85035, USA.
What are the regular business hours for Concentra Urgent Care?
The center is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
No, Concentra Urgent Care is closed on holidays such as November 27, 2025, and December 25, 2025.
How can I contact Concentra Urgent Care by phone or fax?
You can reach them by phone at +1 623-245-6695 and by fax at +1 623-245-3582.
Where can I find more information about Concentra Urgent Care services online?
More information is available on their website at https://www.concentra.com/urgent-care-centers/arizona/phoenix/estrella-urgent-care/ and their Linked Facebook page.
What nearby dining options are close to Concentra Urgent Care?
Nearby dining options include Taco Bell, Whataburger, McDonald's, Pho Bowl Vietnamese Cuisine, and Golden Thai Kitchen, which are great for grabbing a meal before or after your visit.
What other medical or health-related facilities are near Concentra Urgent Care?
U.S. HealthWorks, Western Dental & Orthodontics, Planned Parenthood, and Nationwide Vision are all located nearby for additional healthcare services.
Can I find banking or financial services near Concentra Urgent Care?
Yes, nearby banking options include U.S. Bank, First Convenience Bank, and multiple U.S. Bank ATM locations for your convenience.
Are there any retail stores near Concentra Urgent Care for shopping needs?
Yes, Ross Dress for Less, WSS shoe store, Dollar Tree, Big Lots, and Walmart Pharmacy are all close by if you need to shop before or after your medical visit.