Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.0
926 reviews
5 stars
599
4 stars
100
3 stars
40
2 stars
27
1 star
160
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and helpful throughout their visits.
Long Wait Times
Numerous reviews highlighted excessively long wait times, often exceeding 3 hours, which frustrated many customers.
Facility Cleanliness
Several customers reported that the facility was dirty and poorly maintained, with issues such as stained seating and unpleasant odors.
Efficiency Issues
Some reviews mentioned inefficiencies in processing, particularly with drug tests and paperwork, leading to delays and dissatisfaction.
- MCMichelle ConklinJan 5, 20263.0My wife and I both visited this facility on January 2. I don’t believe the doctor was aggressive enough in her diagnosis. Today my wife and I are both having to go back to our doctor three days later. My wife has severe body ache, fever and lower back pain. I have deep cough and excessive gas and bloating with some blood when I go to the bathroom. I believe our symptoms were identified early and could’ve been more aggressively addressed so as to being able to be recovering now instead of getting worse.
- TSTRE DA SHOOTERJan 5, 20265.0I had a good experience communicating could’ve been better but for them most part it was great
- PCPhilip E CharneyJan 5, 20265.0Very professional, courteous, polite and fast
- KGKaren GolaskiDec 22, 20255.0It was very busy, however everyone was nice, professional and efficient. Thank you!
- RTRaul TrinidadDec 15, 20251.0Hate coming to concentra. Over the last 10 years their service is still shit when you're doing a physical. Many other places will take 45min to an hour to get everything completed even as a walk in. At concentra you better prepare to be there all day for a drug test. Better camp outside and be the first in the door for you to make it out within 3 hours if you do physical and drug test. Horrible!!!
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 3532 W Thomas Road, Suite 5, Phoenix, AZ 85019, USA.
What are the operating hours of Concentra Urgent Care?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends and major holidays like Thanksgiving and Christmas.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care have wheelchair accessible restrooms?
No, the facility does not have wheelchair accessible restrooms.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account through the provided featured message link on their website for worker's comp injury consultation.
What nearby gas stations can assist customers visiting Concentra Urgent Care?
Nearby gas stations include Valero, Casco Food Mart, and Exxon & Mobil Stations, which can be convenient for refueling while visiting the area.
Are there any nearby religious organizations around Concentra Urgent Care?
Yes, nearby religious organizations include Beyond the Veil Global Ministries, Ministerios Reydegloria, Pavilion Of Praise Church, and Embassy World Worship Center, providing community services and places of worship.
Which nearby services might be useful for personal or business needs when visiting Concentra Urgent Care?
Nearby services such as Premier Income Tax Services, JG Insurance Agency LLC, and Pro-Bookkeeping & Tax Services offer financial and insurance support that could be helpful.
How can customers find more information or reach Concentra Urgent Care online?
Customers can visit their website at https://www.concentra.com/urgent-care-centers/arizona/phoenix/west-35th-and-thomas-urgent-care/ or follow them on social media via Facebook, Instagram (@concentrahealth), and Twitter (@ConcentraHealth).