Concentra Urgent Care

4.2
1063 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomAvailable

Location

Concentra Urgent Care
5340 W Buckeye Road, Phoenix, AZ
85043, United States

Hours

Reviews

4.2
1,063 reviews
5 stars
738
4 stars
98
3 stars
48
2 stars
46
1 star
133

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

The staff is consistently described as friendly, professional, and efficient, contributing to a positive customer experience.

Quick Service

Many customers appreciated the quick service, often being in and out within a short time frame, despite some reports of longer wait times.

Cleanliness

The facility is frequently noted for being clean and well-organized, enhancing the overall experience for visitors.

Long Wait Times

Several reviews highlighted issues with long wait times, particularly for drug tests and physicals, which detracted from the overall experience.

Customer Service Issues

A few customers reported negative experiences related to customer service, including unprofessional behavior and miscommunication.
  • LF
    Ls Fs
    3 days ago
    5.0
    Concentra has a great team, the two front desk Ladies Jessica P. and Nallely B. were very friendly and helpful and got me processed very quickly. Melony L. was also very efficient at her job partaking in my screening that I came in for. I was in out within about 30 minutes. Thanks for your services!
  • FL
    Favi Lopez
    Nov 17, 2025
    5.0
    Super clean, staff are very friendly and knowledgeable. Wait time is within normal expectations. Many locations for your convenience, I highly recommend them. Thanks again for all your help ladies!
  • JL
    Jesus Lopez
    Nov 10, 2025
    5.0
    Buena atención y buen servicio fue rápido y el personal muy amable
  • FS
    Frank Salazar
    Nov 10, 2025
    5.0
    Nice office had a good experience, got in and out fairly quickly. Having all the nice looking woman running the place definitely makes the experience nice.
  • JZ
    Javier Zepeda
    Nov 3, 2025
    5.0
    Awesome staff members, very professional and fast reliable services

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

It is located at 5340 W Buckeye Road, Suite 3, Phoenix, AZ 85043, USA.