Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
The staff is consistently described as friendly, professional, and efficient, contributing to a positive customer experience.
Quick Service
Many customers appreciated the quick service, often being in and out within a short time frame, despite some reports of longer wait times.
Cleanliness
The facility is frequently noted for being clean and well-organized, enhancing the overall experience for visitors.
Long Wait Times
Several reviews highlighted issues with long wait times, particularly for drug tests and physicals, which detracted from the overall experience.
Customer Service Issues
A few customers reported negative experiences related to customer service, including unprofessional behavior and miscommunication.
LF
Ls Fs
3 days ago
5.0
Concentra has a great team, the two front desk Ladies Jessica P. and Nallely B. were very friendly and helpful and got me processed very quickly. Melony L. was also very efficient at her job partaking in my screening that I came in for. I was in out within about 30 minutes. Thanks for your services!
FL
Favi Lopez
Nov 17, 2025
5.0
Super clean, staff are very friendly and knowledgeable. Wait time is within normal expectations. Many locations for your convenience, I highly recommend them. Thanks again for all your help ladies!
JL
Jesus Lopez
Nov 10, 2025
5.0
Buena atención y buen servicio fue rápido y el personal muy amable
FS
Frank Salazar
Nov 10, 2025
5.0
Nice office had a good experience, got in and out fairly quickly. Having all the nice looking woman running the place definitely makes the experience nice.
JZ
Javier Zepeda
Nov 3, 2025
5.0
Awesome staff members, very professional and fast reliable services
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 5340 W Buckeye Road, Suite 3, Phoenix, AZ 85043, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends and specified holidays.
Does Concentra Urgent Care accept insurance or payment by credit cards?
They accept payments via American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Concentra Urgent Care accessible for individuals with disabilities?
Yes, it features a wheelchair accessible restroom but does not have a standard public restroom.
What languages are spoken at Concentra Urgent Care?
Services are offered primarily in English.
What organizations is Concentra Urgent Care associated with?
It is associated with the Urgent Care Association of America.
How can employers set up an account for occupational health services?
Employers can set up an account by following the link provided on Concentra's website for workers' comp injury consultation.
Are there any nearby food options when visiting Concentra Urgent Care?
Yes, Samurai Sam's Teriyaki Grill, a Japanese and Asian restaurant, is nearby for meals before or after your visit.
Where can I find groceries or pharmacy supplies near Concentra Urgent Care?
Smith's Food & Drug and Kroger supermarkets are nearby for groceries and drugstore needs.
What nearby services cater to automotive repair near Concentra Urgent Care?
Rapid Windshields and Garcia Express provide automotive repair services close to Concentra Urgent Care.