Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Concentra Urgent Care
1818 E Sky Harbor Circle North Bldg 2, Phoenix, AZ
85034, United States
Hours
Reviews
2.3
399 reviews
5 stars
91
4 stars
27
3 stars
17
2 stars
25
1 star
239
What are people saying?
AI-generated from recent customer reviews
Long Wait Times
Numerous customers reported excessively long wait times, often exceeding two hours, regardless of appointment status.
Customer Service Issues
Many reviews highlighted poor customer service, with staff described as rude, unhelpful, and unprofessional.
Mixed Staff Performance
While some staff members received praise for their professionalism and care, others were criticized for their attitudes and lack of competence.
Inconsistent Care Quality
Patients experienced varying levels of care, with some receiving prompt and effective treatment, while others felt neglected or misdiagnosed.
Facility Management Concerns
Several reviews pointed out disorganization and inefficiency in managing patient flow and appointments.
- BGBrian GatchNov 14, 20255.0I had to go to this urgent care for a pre employment drug screen. These types of things can be a hassle due to being a walk in and at times can be a long wait based on factors they cannot control. I was checked in by Kat and she was very accommodating and nice. She notified me it would be about an hour. I lucked out!!! In and out in about 15 minutes. Great experience.
- KLKeith LaCombeNov 2, 20255.0Having read all the reviews I was expecting a negative experience at this Concentra as all the other locations are horrible. It was my first time at this location for a DOT medical card renewal. Showed up at noon on Sunday and was out of there by 1pm with my renewed medical card. Everyone from the front desk staff to the staff checking vision, blood pressure and all other things were kind and pleasant to deal with and I never felt rushed through any of it. The nurse practioner Jennifer Gresham who signed off on my renewed medical card was very professional, nice and friendly I'm not sure why she has negative reviews on here as my experience was completely different. All in all 5 stars for this location and I will continue to renew my medical card here from now on.
- JIJoseph Simrak IVOct 21, 20251.0That explains why low rates here… lol I had be wait two hours call
- CMCarmelina MarquezOct 20, 20251.0No me gustó la atención de concentra y concentra, no te hacen nada, tengo un mes que me lastimé mi brazo y concentra, no me dio días hábiles, me mandó a trabajar inmediatamente sabiendo que me andaba muriendo del dolor en mi brazo concentra trabaja para la Aseguranza concentra, no hacen nadaPara mí es muy pésimo la atención ahí no me gustó. Fueron dos veces que asistí y las dos veces no fue mi agrado, tuve que ir a emergencia por el dolor de mí. Lesión de mi brazo para que ellos pudieran mandarme con especialista
- VPVinay PanjabiOct 14, 20251.0This is the most pathetic clinic ever ! Poor customer service ! They didn’t even label my partners blood and after a week we get to know about it and the blood was drawn again. We had an appointment ment for 6:30 and were accommodated at 7. I complained to the manager and the manager was flat out rude ! God help the people who go here for treatment !
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Phoenix offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours for Concentra Urgent Care?
Concentra Urgent Care is open 24 hours, 7 days a week, including weekends.
Where is Concentra Urgent Care located?
It is located at 1818 E Sky Harbor Circle North Bldg 2, Phoenix, AZ 85034, USA.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Concentra Urgent Care have accessible restrooms?
No, Concentra Urgent Care does not have unisex, general, or wheelchair accessible restrooms.
Which language is primarily spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care.
Is Concentra Urgent Care affiliated with any industry associations?
Yes, it is associated with the Urgent Care Association of America.
How can employers set up an account for occupational health services at Concentra Urgent Care?
Employers can click the featured message link on their website to set up an account for workers' comp injury consultation.
What nearby medical facilities can customers visit alongside Concentra Urgent Care?
Nearby medical facilities include Occupational Health Centers Of The Southwest, P.A., which also offers hospital and pharmacy services.
Which nearby place can customers visit for food and beverages before or after their appointment at Concentra Urgent Care?
Customers can visit Royal Cup Coffee and Tea, a nearby coffee shop and restaurant known for beverages and food, located close to Concentra Urgent Care.
Are there any nearby government offices useful for customers visiting Concentra Urgent Care?
Yes, the City of Phoenix Public Records office and the Phoenix Police Department Code Enforcement Unit are nearby and may be useful governmental points of interest for customers.