Pearle Vision

4.0
295 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOptician
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Mesa provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Location

Pearle Vision
937 N. Dobson Road, Mesa, AZ
85201, United States

Hours

Reviews

4.0
295 reviews
5 stars
200
4 stars
18
3 stars
8
2 stars
13
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported poor communication and unprofessional behavior from front desk personnel.

Doctor Experience

Many customers expressed satisfaction with the doctors, highlighting their knowledge, thoroughness, and ability to make patients feel comfortable.

Order Fulfillment

Numerous reviews indicated issues with order fulfillment, including delays in receiving glasses and lack of communication regarding order status.

Pricing Transparency

Several customers noted a lack of upfront pricing information, leading to dissatisfaction with unexpected costs during their visits.

Store Hours

Customers frequently reported issues with store hours, including instances of the store being closed during posted hours, leading to frustration.
  • BJ
    B J
    Nov 11, 2025
    5.0
    It was my first time and I had a great experience. Would recommend and would come back k
  • KS
    Karen Samora
    Oct 28, 2025
    5.0
    Everyone was so very nice and Helpful. My Dr gave me so much more information with my exam. I got more knowledge from her than any of my Drs I have seen. Very happy. Thank you all at our Pearl Vision.
  • JH
    Jamie Haughian
    Oct 21, 2025
    5.0
    Jamie is wonderful to work with and is not just a professional she is also amazing to work with, I had some problems with the way things happened with my glasses due to no fault of hers and she worked diligently and beyond what was expected for proper customer service to rectify the problem . I highly recommend Pearle Vision and will work with them in the future
  • TG
    Talita Guerrero
    Oct 16, 2025
    1.0
    This place is most definitely nit being managed properly at all. I been going here for a while and the doctors are good but the rest is managed extremely poorly. My daughter got glasses a couple of months ago it took weeks to even get an update when I did they told me the glasses weren’t available. I have been trying to get a refund since than with no luck. Calls and email unanswered and no one seems to know whats going on and manager Jamie who is supposed to be handling this is non responsive.
  • RF
    Ronald Ferguson
    Oct 13, 2025
    1.0
    I did all the normal things meaning the testing and such and it went well. The problem happened when it came time to pay for it all. I admit I am partially to blame. However, the bill was tallied and the total cost was not disclosed. I was told that the total cost would be split so the date of the exam I would pay one amount and when I picked up the glasses I would pay the balance. I was happy about the. OST being split, but still the total cost was still not voluntarily disclosed except as the cost at the time of the exam and the cost at time of pickup. It was not until I got home and thought about what the total cost would be that I became upset. I calls the store back to get an itemized break down. That was never presented until I called back. I actually had to return to the store to learn what happened. I had wanted lenses that changed color in sunlight. When I came into the store finally learned that that feature cost $199. I canceled it and although the cost is disappointing it is something I can live with.

Frequently Asked Questions About Pearle Vision

Where is Pearle Vision located in Mesa, AZ?

Pearle Vision is located at 937 N. Dobson Road, Ste 102, Mesa, AZ 85201 inside Mesa Riverview.

What brands of eyewear are available at Pearle Vision in Mesa?

Pearle Vision offers designer frame brands including Burberry, Coach, DKNY, Dolce & Gabbana, Oakley, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, Versace, and more.