Business Details
About
OptometryEye Care CenterLensCrafters OD
DNA Eye Group is the local eye doctor to see for all of your eye care needs in Mesa, AZ. As your local Mesa optometrist, DNA Eye Group can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 1411 South Power Road Mesa, AZ 85206 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Location
Hours
Reviews
4.8
326 reviews
5 stars
302
4 stars
10
3 stars4
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Customers consistently praised the staff for being friendly, professional, and helpful throughout their visits.
Doctor Expertise
Dr. Dollar received numerous commendations for his thoroughness, knowledge, and ability to explain procedures clearly.
Customer Experience
Many reviews highlighted a positive overall experience, with quick service and a welcoming atmosphere.
Insurance Issues
Some customers expressed frustration regarding unexpected fees for retinal imaging and issues with insurance coverage.
Wait Times
While many appreciated the quick service, some reviews noted long wait times for appointments and delays.
- LFLesley FurnivalDec 31, 20254.0The doctor who I spoke to was excellent but I was very disappointed in the guy on the desk who promised me that I would get the pupillary distance on my prescription but when I got it was missing. He made an excuse that it was in the doctors office but promised to call me as soon as he could get it . Two days later I still haven’t received it and have missed my deadline to order glasses using my insurance. Not cool!
- VSVicki SieckDec 30, 20251.0This review is for the eyeclinic and not for Lenscrafters Eye Glasses. Had an appointment for 10:40. Checked in.. There were no seats to wait so was out front. Kid that checked us in comes out saying we need to make the pymt. At 11:15 asked what is the hold up. Response was due to online booking. Told her we were in the day before and scheduled it when we were looking for glasses. She kept referring to online booking. The place was chaotic. Finally finished up at noon. Worst experience from checking in to waiting to employees out front and taking him to get his eyes checked. Would never go back or recommend.
- JAJill AllanDec 21, 20255.0The front desk staff was...AWESOME!!! You need to give all 3 of them who worked on 12/30 at the Mesa Superstition Springs location a BIG RAISE and keep them there. Super nice and friendly and they all had such a great sense of humor - so greatly appreciated.
- RRRyqueezyDec 19, 20251.0Went in there on the weekend to schedule an appointment where medical insurance needs to be billed. No one there could schedule and said Monday or Tuesday the medical scheduler would call me. She didn’t. I tried to call and it said estimated 2 minutes later wait. 20 min later of hold music it’s telling me10+ minute wait. Not sure how it could go up. Oh well scheduled somewhere else
- ANA Ghost of the NowDec 10, 20251.0This negative rating is for the DNA Eye Group, not the retail store. I made an in-person eye exam appointment. To avoid any confusion with my insurance. The girl confirmed the insurance was fine. She was certain. Two days later, I show up and a guy tells my the exam is not covered! Wasted my time. Incompetent, as well... Had to find another Optometrist that accepted my excellent eye care plan. Another issue is DNA forces a $39 fee for eyeball pictures or dilation. Their website lists Dilation as included - it is NOT. I just had my MD do that retinal exam several days prior and they said it doesn't matter to them. So, they ripoff patients for the extra cash grab. Other Doctors usually have the extra exam and fees as optional. Went to a nearby competitor. Free exam, as provided by my insurer. No forced upsell. DNA Eye Group is NOT RECOMMENDED!!!!!
Frequently Asked Questions About DNA Eye Group
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an annual eye exam at DNA Eye Group?
An annual eye exam at DNA Eye Group can detect vision changes, eye health issues, and early signs of general health problems like diabetes and high blood pressure, enabling early treatment.
What does a comprehensive eye exam at DNA Eye Group involve?
The eye exam includes a series of tests to assess vision and eye health, after which the optometrist discusses results and determines the right prescription.
Is a contact lens exam different from a regular eye exam at DNA Eye Group?
Yes, a contact lens fitting involves additional measurements to find the right lenses and an extra fee applies; a regular eye exam assesses if your eyes are healthy enough for contacts.
Where is DNA Eye Group located in Mesa, AZ?
DNA Eye Group is located at 1411 South Power Road, Suite 102, Mesa, AZ 85206, in the Mesa Pavilions South.
What are the operating hours of DNA Eye Group?
DNA Eye Group is open Monday through Saturday from 10:00 AM to 5:00 PM, and Sundays from 11:00 AM to 3:00 PM local time (America/Phoenix).
How can I schedule an eye exam appointment at DNA Eye Group?
You can schedule your eye exam online through their booking link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=A986&storeId=10851&cid=yext_fm_odLCODA986-110001140
What payment options are accepted at DNA Eye Group?
DNA Eye Group accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa for payments.
Which nearby dining options can I visit before or after my appointment at DNA Eye Group?
Nearby dining includes Cicis Pizza, Coco's American Restaurant, Chipotle Mexican Grill, Chili's Grill & Bar, Wendy's, Denny's, Freddy's Frozen Custard & Steakburgers, McDonald's, Souper Salad, and It's Just Wings.
Are there other eye care providers near DNA Eye Group I might consider?
Yes, nearby options include LensCrafters and Eyeglass World, both located close to DNA Eye Group for eye care and eyewear needs.
What nearby stores and services can I find close to DNA Eye Group?
Near DNA Eye Group you can find various retailers such as Target Store Mesa-East, La-Z-Boy Furniture Galleries and Home Furnishings, AT&T Store, Verizon, Discount Tire, AmTrust Bank, and Bike Masters - East Mesa.