Concentra Urgent Care

4.3
1161 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
1710 W Southern, Mesa, AZ
85202, United States

Hours

Reviews

4.3
1,161 reviews
5 stars
866
4 stars
100
3 stars
42
2 stars
33
1 star
120

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and accommodating, contributing to a positive experience.

Wait Times

Several reviews highlighted long wait times, with some customers expressing frustration over delays despite having appointments.

Cleanliness

Feedback indicated issues with cleanliness in certain areas, particularly in the bathrooms, which detracted from the overall experience.

Mixed Medical Experiences

While some patients had positive interactions with medical staff, others reported feeling dismissed or receiving inadequate care.

Efficiency

Customers appreciated the quick service in many instances, with several noting they were in and out in a timely manner.
  • LC
    Lisa Cassara
    Nov 10, 2025
    5.0
    Everybody was great, especially Nikki. It only took about 15 minutes to get a drug test done without an appointment.
  • KJ
    Kay Jones
    Nov 3, 2025
    5.0
    Great, fast, no waiting, was online process, and excellent customer service as walk in, and staff was Excellent positive experience..clean atmosphere.
  • JP
    Jim Pace
    Oct 28, 2025
    5.0
    The exp was very professional and you had the feeling they were very much understanding.
  • SR
    Shameikia Riddle
    Oct 27, 2025
    4.0
    There was an hour wait for a drug tests. The waiting room was almost full so it made since. The word part was people on speakerphone having whole conversations. Also college kids on TikTok without headphones. There should be a policy about this. There was also a man who was angry because he had to use his phone to register. He was cursing and calling the staff names. This was a hectic day.
  • JR
    Joaniece Robertson
    Oct 20, 2025
    1.0
    Let's start off with, because of the service I was given I'm now out of a job. Based off my genetics, of height and weight ratio. That alone pushed the doctor to automatically impulsively impose. A sleep study test on me. Even though all of my numbers and visual and physical tests were immaculent, and health was in great conditions. The doctor implied that I was lying, like what! She even documented that bull crap. She couldn't believe that i wasn't on any medication. Which I didn't appreciate that. Just because you don't know my medical history. Doesn't give you the right to make up your own about me. Just to justify the method of which you do business. Because it was more your of your "practice" and opinions vs my facts. That alone was unethical, disheartening and disgusting. I hope a lawyer see this and contact me. Because I definitely lost out on a job and opportunity to feed my family. Because of the bad business being done here at this facility. You really deserve no stars but that's not an option.

Frequently Asked Questions About Concentra Urgent Care

What type of healthcare services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

They are open Monday through Friday from 8:00 AM to 5:00 PM, and on Saturdays from 8:00 AM to 12:00 PM. They are closed on Sundays and certain holidays.