IS
Isabella Sierra
Nov 5, 2025
This is a very unprofessional medical collection lab. I brought in my 12-month-old son for blood work, and the staff insisted on trying to find a vein in his forearm, even though there were clearly no visible veins. When I tried to comfort and help hold my baby still, one of the staff members grabbed my arm and pushed it onto my waist to stop me from helping. She didn’t even ask she just grabbed me without asking that’s very unprofessional. My son became extremely uncomfortable and upset and no blood was even drawn.
There are other safe and appropriate methods for babies and toddlers, such as using veins in the hand or foot, or doing a heel or finger stick. The lack of care, professionalism, and understanding of pediatric procedures was very disappointing. This is clearly not a suitable office for infants or toddlers. I would not recommend this lab to any parent.
Always had easy blood draws. But, I also don’t like there not an attendant at the window to help with questions. The facility needs more handicap parking. People need to have their blood drawn usually have medical issues requiring the Sonoran Quest services and have handicap placards. The door should be a handicap accessible door. Young moms with strollers, people with boots, walkers, wheelchairs have a very hard time with the entrance door.
The guy who did my bloodwork was very kind and easy to talk to. I didn’t catch his name unfortunately. He has a gift of getting you talking and before you realize it he’s done. Pleasant experience overall
Always clean and professional. The ladies that are working there are always pleasant and good at what they do. I get my blood drawn quite a bit due to a health condition and they always get the vein in one try.
BT
Björn Thomas
Jun 4, 2016
Friendly staff and quick blood draw... no bruises... very pleased with my experience here