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Gustavo A. Quitto Reis
Dec 18, 2025
When I went to do my lab tests it was fast and easy, but know that I’m trying to get an update about my results it is impossible to talk with someone
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Jenny Keefover
Dec 3, 2025
I wanted to acknowledge the amazing job our phlebotomist did this morning. My daughter is absolutely terrified of needles but left feeling very comfortable, in addition to saying that she hadn’t even felt the needle. The phlebotomist was also very kind and professional. Unfortunately I didn’t catch her name, but she was a younger woman with short, dark, curly hair. There are so many bad reviews about this place so I hope she sees this and knows she is appreciated.
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Isabella Sierra
Nov 5, 2025
This is a very unprofessional medical collection lab. I brought in my 12-month-old son for blood work, and the staff insisted on trying to find a vein in his forearm, even though there were clearly no visible veins. When I tried to comfort and help hold my baby still, one of the staff members grabbed my arm and pushed it onto my waist to stop me from helping. She didn’t even ask she just grabbed me without asking that’s very unprofessional. My son became extremely uncomfortable and upset and no blood was even drawn.
There are other safe and appropriate methods for babies and toddlers, such as using veins in the hand or foot, or doing a heel or finger stick. The lack of care, professionalism, and understanding of pediatric procedures was very disappointing. This is clearly not a suitable office for infants or toddlers. I would not recommend this lab to any parent.
Always had easy blood draws. But, I also don’t like there not an attendant at the window to help with questions. The facility needs more handicap parking. People need to have their blood drawn usually have medical issues requiring the Sonoran Quest services and have handicap placards. The door should be a handicap accessible door. Young moms with strollers, people with boots, walkers, wheelchairs have a very hard time with the entrance door.
Staff is nice, clean facility.