Sonora Quest Laboratories

Reviews

• CG

  carolina gasca

  Nov 3, 2025
  1.0
  I had a horrible experience with the customer service provided. It appeared that the staff members were preoccupied with other things intead of their actual work, and I felt that customers were not given individual attention. I spent two and a half hours attempting to resolve an issue. My daughter's labs for blood work were faxed twice from her doctor's office. I confirmed the correct office location and fax number with them on both occasions, and even received a direct fax number from one of your employees. However, I was informed both times that the lab work had not been received. It was quite frustrating to repeatedly request a recheck, only to be met with what appeared to be confused and unconcerned expressions each time I inquired. Ultimately, I found it necessary to travel to Tucson to personally confirm with my doctor's office whether the lab work had been submitted. Indeed, it had been, and I was able to have my toddler's blood work completed at a Sonoran Labs facility in Tucson within 15 minutes, thanks to the efficient and professional technicians there. I will never recommend this Sonoran lab location to anyone. Staff members are a bunch of lazy, unprofessional, and not so bright.
• RL

  Rene R Lopez

  Nov 3, 2025
  1.0
  I logged in to that thing no Mon and I sat for 2hrs waiting cause there to cheap to have someone at the front desk
• HM

  H J Melnick

  Oct 21, 2025
  5.0
  Great lab services. Knowledgeable technicians. ADA compliant. Drop in service.
• DP

  DMR not provided

  Sep 22, 2025
  3.0
  Ok lab
• RV

  Ruben virgen

  Mar 5, 2020
  1.0
  Got labs done for an IVF and apparently lost them. They tell my doctor that they have no record of it, but I see they billed my insurance? I called to get help and the people here dont know anything or couldn't even guide me on what to do. Save yourself some time and go somewhere else.