Brookdale North Glendale

Reviews

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  Alain Danel

  Oct 7, 2025
  5.0
  surveys after surveys Brookdale north Glendale comes on top. It reflects the true nature of this incredible organization. Thank you for being so competent and so kind. It shows that kindness goes a long way. These people are loving angels.
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  Harli Klein

  Aug 20, 2025
  1.0
  This isn’t senior living. it’s suffering. My grandmother’s 2nd-degree burns prove it That wasn’t a typo. And yes, you read it right. My grandmother was handed “soup” so hot it left her with second-degree burns through her jeans. Common serving temperature for soup is around 160 degrees, hot enough to cause instant injury. And yet, in a building full of seniors who often need assistance, Brookdale thought it was fine to serve it unmonitored and unchecked. The cruelty didn’t stop at the spill. They left her sitting in those burning jeans, never acknowledging her agony, never calling us, never even filing an incident report. For more than 16 hours, her blisters and swelling worsened while staff passed the blame instead of wrapping her wounds or getting her help. And when the ambulance finally showed up? That was only because we arrived and demanded it. The paramedics took one look and said it themselves: these burns were so severe she needed the burn unit. Now, for almost two weeks, she’s been forced to endure painful scrubbing and cleaning of her wounds, all because of Brookdale’s negligence and inaction. Sadly, this isn’t an isolated incident. So before you consider sending your beloved family member here, ask yourself: Am I willing to ignore these red flags? Food served at scalding, unsafe temperatures No immediate care or family notification after serious injuries Basic dignity and personal care neglected Leadership instability and no accountability Families deserve more than glossy brochures and staged photos. My grandmother’s burns, and the suffering that followed, are the truth of Brookdale Senior Living. If corporate won’t act, then families like mine will keep telling the truth until someone listens.
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  Linda Camp

  Oct 25, 2020
  5.0
  I attended the health fair Friday, October 23rd 2020. It was a beautiful day, for a worthwhile event! Masks and social distancing inplace. The signage and balloons for the event caught my eye, however I still struggle to find this location. If I had not visited the community prior to the event, I would not notice this building as it blends into the neighborhood. I would love to see more permanent signage to direct seniors to this wonderful location.
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  D L Armer

  Aug 1, 2020
  5.0
  COVID has made life difficult for any family with a loved one in this type of community. The staff at North Glendale were so kind and loving to our beloved aunt while she was in residence. Everyone here went above and beyond to help her transition.
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  Crystal VanSlyke

  Feb 24, 2020
  5.0
  My Mother-in-Law has been at Brookdale North Glendale for about a year and a half now. The North Glendale location has the joy of having Tarah Miller as their Business Office Coordinator. But Tarah is much more than that. Tarah is always up beat, happy, and interacts so great with the residents. Her experience in caregiving allows her to step in and help with the more hands on side of care for the residents. The staff is truly what makes this home for my Mother-in-Law a great place for her to be.

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