Arkansas Children's Northwest Hospital

Reviews

• AM

  Amanda McGowan

  4 days ago
  5.0
  I will forever recommend this hospital!! They was all amazing!! They had my son back and in a room in less than 15 minutes and started a IV right away when he was extremely sick. Doctors, Nurses and all the staff went above and beyond for my baby boy. If you want a hospital that honestly cares this is the one! I will always come here when my littles are sick and need good care.♥️
• CT

  Christa T.

  Nov 11, 2025
  1.0
  The ER visit was just ok. They took care of my son medically but seemed annoyed and kept forgetting things they said they would bring. Follow up visit was ok too medically, but the bill. My advice is DO NOT use their clinics unless you have no other choice. My follow up visit with the Ortho for a minor fracture was actually more than the ER visit because I was charged x3 for everything mostly because the hospital charges a fee for the clinic being inside their building. We were also charged a $600 fee on top of the doctor fee for the "treatment plan" which was simply wear a brace for 4 weeks and come back. If I am paying a clinic fee, a new patient fee for my appt, and for both the Ortho and a radiologist to read the X-ray the treatment plan should be already paid for somewhere. Will never go here again unless we have no other options. Absolute last resort in our house. For reference after insurance we owe $1800 for an ER visit with 2 xrays and a splint and a follow up Dr appt with X-rays and a different splint.
• AR

  AJ Rychel

  Nov 1, 2025
  5.0
  My two month old daughter Cedar came down with a fever and it turned out to be a really serious infection. If it wasn't for the quick work, care and compassion from every single individual that had hands on my little girl I dont think she'd be here and home with me today. I love this hospital and everything they did for us. They not only took care of my baby but they also took care of my needs as well. Im so thankful to have a children's hospital this close to home. I know no matter what my daughter will always be in wonderful care.
• AE

  A. Estrada

  Oct 20, 2025
  5.0
  I just wanted to share how wonderful Nurse Terry was when I called about my son. She took the time to listen, showed genuine care, and quickly helped me find exactly what I needed. Unlike my earlier call, she went above and beyond to double-check the note and make sure we had what we needed for my son’s school. Her kindness and professionalism really stood out — thank you, Nurse Terry, for your compassion and for making a stressful situation so much easier!
• DD

  David Dantzler

  Oct 13, 2025
  1.0
  We recently took our 5 year old son here because he was having prolonged, intense stomach aches. We wouldn't normally go to the ER, but were afraid it might be his appendix and it was night time so the hospital was our only option. There was hardly anyone there, but my wife waited what she felt like was a really long time. We understand that, as we did not have what they perceived to be an urgent need. They did perform an ultrasound on him once he got in. Everything was okay, just intense stomach aches. I just got our bill and, even though we are insured through Arkansas Blue Cross, our short visit was over $900 out of pocket. This is why people do not people do not go to the doctor or hospital for treatment, even when they should, because it is prohibitively expensive. But this is perceived as normal. I called and was told there was nothing that we could do about the charge--and that the $900 was actually a DISCOUNTED rate...I hope to never have to return to Arkansas Children's, even though I am sure this is par for the course at other children's hospitals as well.

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