Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
174 reviews
5 stars
169
4 stars2
3 stars0
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting exceptional service experiences.
Product Selection
The store offers a wide variety of stylish frames and lenses, with many customers expressing satisfaction with the selection available.
Shopping Experience
Many reviews noted a pleasant, no-pressure shopping environment, making it easy for customers to find what they needed.
Repair Services
Customers appreciated the quick and free repair services offered for glasses, enhancing their overall experience.
Pricing
The pricing was frequently mentioned as fair and reasonable, with many customers feeling they received good value for their purchases.
- SPSam Paul2 days ago5.0My wife and I recently purchased glasses from this location. We went in knowing we would purchase glasses but really didn’t have a gameplan past that point. As we walked in we were greeted by Micki who helped us try on several pairs until we were both ready to checkout. At that point Kasey took over and helped us input our prescription info and even helped me upgrade my lenses without being pushy or salesy. Once our purchase was complete, Kasey thanked us and wished us well on our way out. This was a great experience and we look forward to coming back in the future.
- DMDanny MeansNov 12, 20255.0I came in the store 7 minutes before they closed, yet the young lady working made no attempt to make me feel rushed. She greeted me with a smile, was extremely patient and made sure I found exactly what I was looking for, ordered my new glasses, explained their return policy and asked if I needed anything else as if she wasn’t supposed to be closed before I left the store. Amazing customer service!
- IIIsmail IberkakNov 11, 20255.0Mikki was terrific. She was really knowledgeable with my confusing prescription. I was in and out with two perfect pairs today! I can't wait for them to be ready. I got a letter in the mail about this new location. Was better than I thought. It was a clean and simple experience. I can't imagine having done this online but she setup my online profile and favorites for the future as well.
- MHMargaret H.Nov 10, 20255.0I have visited this store twice since moving to the area and have had a fantastic experience on both occasions. At my first visit, Courtney worked magic on my frames to make them fit perfectly, then we had a lovely chat while I browsed and tried on frames. At my second visit, Kasey provided exceptional service as I selected and purchased my new set of glasses, and did a wonderful job of answering all my questions. The knowledge, skills, and friendliness of the staff here (along with the amazing selection and prices of frames) will keep me coming back. Thank you, Warby Parker team!!!
- CCCaitlinNov 8, 20255.0Super helpful and courteous staff! I was very indecisive on whether to get narrow or medium frames and they helped me decide based on what fit my nose and ears better. Super excited to receive my glasses, I’m glad I tried them on in person. They cleaned each pair before I tried them on which I greatly appreciated. They did mistype my email so I had to call WP customer service to get my emailed receipt/order confirmation. I looked over to verify so that’s on me. Then again, I needed new glasses lol
Frequently Asked Questions About Warby Parker Pinnacle Hills
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring when visiting Warby Parker Pinnacle Hills?
Bring only your eyes to try on frames. For prescription purchases, bring your current prescription (digital or physical) and your FSA or HSA card if you plan to use it. Note that this location is cashless and accepts only credit and debit cards.
Does Warby Parker Pinnacle Hills accept vision insurance?
Yes, the store is in-network with several major insurance carriers and supports out-of-network benefits, though coverage varies by location and plan.
Are measurements and frame adjustments available at Warby Parker Pinnacle Hills?
Yes, optical measurements can be taken to complete orders. Opticians are available for adjustments if frames don't fit perfectly. All Warby Parker frames include complimentary lifetime adjustments.
What is the return and exchange policy at Warby Parker Pinnacle Hills?
They offer a 30-day, hassle-free return or exchange policy for all eyewear and accessories, valid for both online and in-store purchases. Contact lenses can be returned or exchanged within 30 days if unopened.
Can I purchase gift cards at Warby Parker Pinnacle Hills?
Yes, physical gift cards are available both online and in-store, and e-gift cards can be purchased instantly online.
What types of eyewear products are available at Warby Parker Pinnacle Hills?
The store offers eyeglasses, sunglasses, contact lenses, various frame styles like acetate, wire, metal, mixed material, and lenses such as progressive, polarized, photochromic, and blue light glasses.
What are the opening hours of Warby Parker Pinnacle Hills?
Open Monday through Friday from 11:00 AM to 7:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 12:00 PM to 6:00 PM. Holiday hours may vary.
Is Warby Parker Pinnacle Hills accessible for customers with disabilities?
Yes, the store has wheelchair accessible entrances and parking to accommodate customers with disabilities.
What nearby places can I visit while shopping at Warby Parker Pinnacle Hills?
Nearby, you can explore stores like J.Jill and Athleta for women's clothing, Victoria's Secret for lingerie, and LensCrafters for additional eyewear options, making it convenient to combine shopping trips.
Are there dining options near Warby Parker Pinnacle Hills?
Yes, you can visit Savoy Tea Co, a nearby tea room and cafe, or McCormick & Co., which offers American restaurant dining and grocery options, perfect for a meal before or after your visit.
Can I find fitness or recreational venues near Warby Parker Pinnacle Hills?
Yes, Pure Barre, a local gym and boot camp, is nearby, offering you the chance to enjoy a workout session close to your eyewear shopping.