Concentra Urgent Care

4.6
1245 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
10101 Mabelvale Plaza Drive, Little Rock, AR
72209, United States

Hours

Reviews

4.6
1,245 reviews
5 stars
998
4 stars
127
3 stars
16
2 stars
20
1 star
84

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

The majority of customers praised the staff for being friendly, professional, and helpful throughout their visits.

Efficiency

Many reviews highlighted the quick service and efficient handling of appointments, with several customers noting short wait times.

Cleanliness

While most customers found the facility clean and welcoming, there were a few complaints regarding the cleanliness of the bathrooms.

Customer Experience

Overall, customers reported positive experiences, with many expressing satisfaction with the care received and the atmosphere of the facility.

Long Wait Times

Some customers experienced longer wait times, particularly during busy periods, which was a common point of frustration.
  • HT
    Halie Todd
    Nov 13, 2025
    2.0
    Went there for a urine test and physical. Lady who did my urine test was quite rude she even raised her voice for me flushing the toilet afterwards(first time doing a urine test btw), I flushed it as I was on my personal time.She then told me I had glucose in my urine, asked if I was diabetic, told her no, and that it doesn’t run in my family. She then proceeded to tell me I needed a sugar check which I told her I was fine with but that I tend to have seizures with injections but that if it was needed I’d do it. Got back to the doctor just to be told he wouldn’t do the finger prick even though I consented. Got a call from the office later on being told the reason he didn’t do it was because it was a charge… I was never informed of said charge, I was denied service. She then said “maybe he just wasn’t comfortable.” But I’m now am having to go to a neurologist to get approved for a job because they were unwilling to finger prick. I can’t afford to go through all of those hoops bc someone wasn’t willing to do their job. And when I received my paperwork back it was documentation to be checked for diabetes which I already told them I didn’t have. Overall waste of time,Communication is lacking between patients and doctors and so on.
  • QS
    Quinton SR
    Nov 10, 2025
    5.0
    I went for a drug screening and the front desk ladies were outstanding with their customer service. And the young lady that helped me with the process in the back was awesome! Thank you ladies!
  • DE
    Dujuan evans
    Nov 10, 2025
    5.0
    Everyone was professional. You are greeted when you come in and Everyone seemed to enjoy what they we're doing. The Doctor there is phenomenal.
  • MJ
    Murilo Jailson
    Nov 3, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Amazing experience from start to finish! The moment I walked in, I was greeted by the friendliest and most professional staff. The front desk was welcoming, fast, and organized. The medical assistants were courteous and made the whole process smooth and stress-free. The Doctor and PA during my injury recovery were absolutely outstanding , professional, compassionate, and truly dedicated to patient care. They took their time to listen, explain everything clearly, and made me feel completely at ease. You can tell they genuinely care about their patients and work together perfectly as a team. From check-in to check-out, everything was efficient, caring, and positive. This is hands-down one of the best medical experiences I’ve ever had. If I could give more than 5 stars, I definitely would!
  • GP
    George Parker
    Oct 27, 2025
    1.0
    Horrible just horrible. If the State of Arkansas classified that as a medical facility for people, then why are there kids running around?? The aggression is the staff, posted notes about don't enter and B aggressive towards staff. That should B reported due to the kids running around, running in between people, playing with toys and that lady behind the counter,I guess that was her son with the blond hair saying nasty things at which time she told him to be quiet. That is not the place for kids and I do have the good mind to report that because I see that as an unsafe environment for the general public. If the staff has an issue because of the location, then the State should take away their license or licenses, cease operations and close that place classifying as not a nice place...

Frequently Asked Questions About Concentra Urgent Care

What types of health services does Concentra Urgent Care offer?

Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

They are open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends and major holidays like Thanksgiving, Christmas, and New Year's Day.