Southside Family Medicine

4.9
436 reviews

About

Family Practice PhysicianGeneral PractitionerDoctor

Location

Southside Family Medicine
2425 Alabama 77, Gadsden, AL
35907, United States

Hours

Reviews

4.9
436 reviews
5 stars
418
4 stars
13
3 stars
1
2 stars
3
1 star
1

What are people saying?

AI-generated from recent customer reviews

Patient Care

Dr. Ayres and his staff are consistently praised for their compassionate and attentive care, making patients feel valued and understood.

Staff Communication

While many reviews highlight the kindness of the medical staff, there are concerns regarding the office staff's communication and follow-up, particularly with prescription management.

Efficiency

Patients appreciate the prompt service and minimal wait times, often noting quick appointments and timely follow-ups on test results.

Long-term Relationships

Many customers express loyalty to Dr. Ayres, citing long-term relationships and trust built over years of care.

Professionalism

The professionalism of Dr. Ayres and his team is frequently mentioned, with patients feeling confident in their medical expertise.
  • CC
    Carol Clowdus
    Oct 9, 2025
    1.0
    I’ve never met Dr. Ayers, but I have seen Ashley, the nurse practitioner, several times, and she has always been very kind and attentive. Unfortunately, my experience with the office staff has been very disappointing. Calls are rarely returned, and prescriptions have been left on hold at the pharmacy for weeks because no one followed up to provide the needed information. After several attempts to resolve these issues, we made the decision to transfer care elsewhere. When I stopped by to request my son’s medical records, I was told they wouldn’t be released because we were changing doctors, and that the prescriptions we’ve been waiting on for over two weeks would not be completed. It’s unfortunate, because Ashley herself has been wonderful, but the lack of communication and follow-through from the staff has made it impossible to continue care here.
  • DH
    David Heflin
    Aug 7, 2025
    5.0
    Awesome !! Just like the last 30 yrs. ❤️❤️❤️❤️
  • SM
    Sharon Machen
    May 23, 2024
    5.0
    Dr Ayres is such a kind and caring MD. He listens to all our concerns and works with you to develop an appropriate treatment plan. . He has made a world of difference in my husband's medical condition. The entire staff is super nice and helpful. Dr Ayres is a true blessing from God and we are so thankful to have him in our lives.
  • JJ
    JC
    Jul 22, 2023
    5.0
    First time visit. He took time to talk to me about my medical history. Polite. :-)
  • KB
    Kathy Butler
    May 3, 2021
    5.0
    Absolutely love Dr Jason Ayres and have travelled the world but continue to return to him for his exceptional skills!

Frequently Asked Questions About Southside Family Medicine

What are the normal operating hours for Southside Family Medicine?

Southside Family Medicine operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Where is Southside Family Medicine located?

It is located at 2425 Alabama 77, Gadsden, AL 35907, United States.