Dr. Ayres and his staff are consistently praised for their compassionate and attentive care, making patients feel valued and understood.
Staff Communication
While many reviews highlight the kindness of the medical staff, there are concerns regarding the office staff's communication and follow-up, particularly with prescription management.
Efficiency
Patients appreciate the prompt service and minimal wait times, often noting quick appointments and timely follow-ups on test results.
Long-term Relationships
Many customers express loyalty to Dr. Ayres, citing long-term relationships and trust built over years of care.
Professionalism
The professionalism of Dr. Ayres and his team is frequently mentioned, with patients feeling confident in their medical expertise.
CC
Carol Clowdus
Oct 9, 2025
1.0
I’ve never met Dr. Ayers, but I have seen Ashley, the nurse practitioner, several times, and she has always been very kind and attentive. Unfortunately, my experience with the office staff has been very disappointing. Calls are rarely returned, and prescriptions have been left on hold at the pharmacy for weeks because no one followed up to provide the needed information.
After several attempts to resolve these issues, we made the decision to transfer care elsewhere. When I stopped by to request my son’s medical records, I was told they wouldn’t be released because we were changing doctors, and that the prescriptions we’ve been waiting on for over two weeks would not be completed.
It’s unfortunate, because Ashley herself has been wonderful, but the lack of communication and follow-through from the staff has made it impossible to continue care here.
DH
David Heflin
Aug 7, 2025
5.0
Awesome !! Just like the last 30 yrs. ❤️❤️❤️❤️
JS
Joey Statum
Aug 19, 2022
5.0
Thank you Dr. Ayres for your friendship and your professionalism. The best doctor ever! Highly recommend 5 Stars!!!
Frequently Asked Questions About Southside Family Medicine
What are the normal operating hours for Southside Family Medicine?
Southside Family Medicine operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Southside Family Medicine located?
It is located at 2425 Alabama 77, Gadsden, AL 35907, United States.
What type of medical services does Southside Family Medicine provide?
Southside Family Medicine is a family practice physician office and general practitioner providing medical care to families.
How can I contact Southside Family Medicine for an appointment?
You can contact Southside Family Medicine by calling +1 256-413-6575.
Does Southside Family Medicine have a website where I can find more information?
Yes, their website is https://riverviewregionalphysiciangroup.com/.
Are there other medical professionals near Southside Family Medicine?
Yes, nearby medical professionals include Misty Holcomb, CRNP, James D. Robinson, MD, and Southside Medical Clinic.
What dining options are available near Southside Family Medicine?
You can find dining options such as Subway and Southern Paradice nearby, offering sandwiches and desserts respectively.
Where can I do some shopping near Southside Family Medicine?
Nearby shopping options include Dollar General, Smokeneck Farm and Garden General Store, Woof + Ween pet store, and Southside Trophy Shop for clothing and souvenirs.
Are there any parks or recreation areas close to Southside Family Medicine?
Yes, Southside City Park and Athletic Complex is nearby for outdoor and active life activities.
What important community and government facilities are near Southside Family Medicine?
Close facilities include the Southside Police Department, Southside City Hall, City of Southside Fire Department, and City of Southside, Alabama municipal offices.