Southside Family Medicine

4.9
437 reviews

About

Family Practice PhysicianGeneral PractitionerDoctor

Location

Southside Family Medicine
2425 Alabama 77, Gadsden, AL
35907, United States

Hours

Reviews

4.9
437 reviews
5 stars
419
4 stars
13
3 stars
1
2 stars
3
1 star
1

What are people saying?

AI-generated from recent customer reviews

Patient Care

Dr. Ayres and his staff are consistently praised for their compassionate and attentive care, making patients feel valued and understood.

Staff Communication

While many reviews highlight the kindness of the medical staff, there are concerns regarding the office staff's communication and follow-up, particularly with prescription management.

Efficiency

Patients appreciate the prompt service and minimal wait times, often noting quick appointments and timely follow-ups on test results.

Long-term Relationships

Many customers express loyalty to Dr. Ayres, citing long-term relationships and trust built over years of care.

Professionalism

The professionalism of Dr. Ayres and his team is frequently mentioned, with patients feeling confident in their medical expertise.
  • CC
    Carol Clowdus
    Oct 9, 2025
    1.0
    I’ve never met Dr. Ayers, but I have seen Ashley, the nurse practitioner, several times, and she has always been very kind and attentive. Unfortunately, my experience with the office staff has been very disappointing. Calls are rarely returned, and prescriptions have been left on hold at the pharmacy for weeks because no one followed up to provide the needed information. After several attempts to resolve these issues, we made the decision to transfer care elsewhere. When I stopped by to request my son’s medical records, I was told they wouldn’t be released because we were changing doctors, and that the prescriptions we’ve been waiting on for over two weeks would not be completed. It’s unfortunate, because Ashley herself has been wonderful, but the lack of communication and follow-through from the staff has made it impossible to continue care here.
  • DH
    David Heflin
    Aug 7, 2025
    5.0
    Awesome !! Just like the last 30 yrs. ❤️❤️❤️❤️
  • JS
    Joey Statum
    Aug 19, 2022
    5.0
    Thank you Dr. Ayres for your friendship and your professionalism. The best doctor ever! Highly recommend 5 Stars!!!

Frequently Asked Questions About Southside Family Medicine

What are the normal operating hours for Southside Family Medicine?

Southside Family Medicine operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Where is Southside Family Medicine located?

It is located at 2425 Alabama 77, Gadsden, AL 35907, United States.