Certified by Southside Family Medicine • Mar 01, 2026
Reviews
4.9
436 reviews
5 stars
418
4 stars
13
3 stars1
2 stars3
1 star1
What are people saying?
AI-generated from recent customer reviews
Patient Care
Dr. Ayres and his staff are consistently praised for their compassionate and attentive care, making patients feel valued and understood.
Staff Communication
While many reviews highlight the kindness of the medical staff, there are concerns regarding the office staff's communication and follow-up, particularly with prescription management.
Efficiency
Patients appreciate the prompt service and minimal wait times, often noting quick appointments and timely follow-ups on test results.
Long-term Relationships
Many customers express loyalty to Dr. Ayres, citing long-term relationships and trust built over years of care.
Professionalism
The professionalism of Dr. Ayres and his team is frequently mentioned, with patients feeling confident in their medical expertise.
CC
Carol Clowdus
Oct 9, 2025
1.0
I’ve never met Dr. Ayers, but I have seen Ashley, the nurse practitioner, several times, and she has always been very kind and attentive. Unfortunately, my experience with the office staff has been very disappointing. Calls are rarely returned, and prescriptions have been left on hold at the pharmacy for weeks because no one followed up to provide the needed information.
After several attempts to resolve these issues, we made the decision to transfer care elsewhere. When I stopped by to request my son’s medical records, I was told they wouldn’t be released because we were changing doctors, and that the prescriptions we’ve been waiting on for over two weeks would not be completed.
It’s unfortunate, because Ashley herself has been wonderful, but the lack of communication and follow-through from the staff has made it impossible to continue care here.
BF
Brandi Farmer
Dec 5, 2024
5.0
Dr.Ayers and CRNP Joiner are absolutely amazing!! They make you feel validated with all concerns and really listen to their patients.
SM
Sharon Machen
May 23, 2024
5.0
Dr Ayres is such a kind and caring MD. He listens to all our concerns and works with you to develop an appropriate treatment plan. . He has made a world of difference in my husband's medical condition. The entire staff is super nice and helpful. Dr Ayres is a true blessing from God and we are so thankful to have him in our lives.
PK
Paula Knowles
Oct 10, 2023
5.0
I called the office and was able to see Dr Ayres same day. He answered all my questions and was able to take care of my problem immediately in office. So very thankful for Dr Ayres and his staff.
TE
t e
Jun 8, 2022
5.0
Dr Ayres and Cindy are AMAZING! They always take such great care of my family and I! So much so that even though I’ve moved out of town, I’ve still kept him as my Doctor!
Frequently Asked Questions About Southside Family Medicine
What are the normal operating hours for Southside Family Medicine?
Southside Family Medicine operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Southside Family Medicine located?
It is located at 2425 Alabama 77, Gadsden, AL 35907, United States.
What type of medical services does Southside Family Medicine provide?
Southside Family Medicine is a family practice physician office and general practitioner providing medical care to families.
How can I contact Southside Family Medicine for an appointment?
You can contact Southside Family Medicine by calling +1 256-413-6575.
Does Southside Family Medicine have a website where I can find more information?
Yes, their website is https://riverviewregionalphysiciangroup.com/.
Are there other medical professionals near Southside Family Medicine?
Yes, nearby medical professionals include Misty Holcomb, CRNP, James D. Robinson, MD, and Southside Medical Clinic.
What dining options are available near Southside Family Medicine?
You can find dining options such as Subway and Southern Paradice nearby, offering sandwiches and desserts respectively.
Where can I do some shopping near Southside Family Medicine?
Nearby shopping options include Dollar General, Smokeneck Farm and Garden General Store, Woof + Ween pet store, and Southside Trophy Shop for clothing and souvenirs.
Are there any parks or recreation areas close to Southside Family Medicine?
Yes, Southside City Park and Athletic Complex is nearby for outdoor and active life activities.
What important community and government facilities are near Southside Family Medicine?
Close facilities include the Southside Police Department, Southside City Hall, City of Southside Fire Department, and City of Southside, Alabama municipal offices.
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