Wiregrass Wellness Center - Dr. Strunk

3.9
214 reviews

About

Addiction PsychiatryDepression TherapyPsychiatrist
Locally owned and operated psychiatrist providing all your mental health needs. The clinic currently offers all forms of therapy and medication management. Transcranial magnetic stimulation is also available at this clinic.

Location

Wiregrass Wellness Center - Dr. Strunk
201 Regency Ct, Dothan, AL
36305, United States

Hours

Reviews

3.9
214 reviews
5 stars
125
4 stars
29
3 stars
10
2 stars
9
1 star
41

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers reported rude and unprofessional behavior from the office staff, particularly during phone interactions and at the front desk.

Doctor's Care

Dr. Strunk received mixed reviews; while some patients praised his knowledge and care, others criticized him for being dismissive and not listening to their concerns.

Wait Times

Numerous reviews highlighted long wait times for appointments, both in the waiting room and after being called back.

Prescription Issues

Several customers experienced problems with prescriptions, including delays and issues with insurance coverage, leading to frustration.

Overall Experience

While some patients expressed satisfaction with their treatment and the care received, many others reported negative experiences, indicating a lack of consistency in service quality.
  • KM
    K Melton
    6 days ago
    2.0
    This place always takes FOREVER to call us back for my stepson. When we finally get back there, after about 10 minutes, Strunk will come in and ask us "is the medicine working" and thats it. He has never actually sat with him or talked to him to see his behavior.
  • BI
    Brothas Inc.
    Sep 22, 2025
    1.0
    Would put 0 stars, but we all know Google doesn't allow that. After contacting the pharmacy where my child's prescription was supposed to be sent, I was informed by them to contact Dr. Strunk's office, as they had not received the prescription on their end. I then called Dr. Strunk’s office as instructed and opted in by pressing the number '4 for Prescriptions' and was immediately met with unprofessional and irate behavior from Jessica. I was trying to explain the situation that I had dealt with with the pharmacy to her, but before I could fully get the explanation out, she started yelling and talking over me. She told me that I was speaking with a 3rd-party store member from Walgreens and did not know what I was talking about, and she did because she deals with these situations all day, every day. She decided to call the pharmacy herself just to prove me wrong, and when she finally got the person on the phone that I had already spoken with, twice before this call with her, about my child's prescription, they inform her that the prescription was not available on their end and that they needed her to resend the prescription, which I was calling to inform her of that myself, but was met with a rude, over talking, disrespectful behavior. After they finally convinced her that they needed her to resend the prescription, from what I heard, she did so and ended the call with them. I then asked her for clarification on whether or not what the pharmacy informed her was the same as what I had initially attempted to because I did not hear the full conversation; I only heard her end of the conversation. Once again, I was interrupted and got over-talked and told that she was “Not about to argue with me!” and told that the pharmacy needed my child’s insurance information. I had then attempted to inform her that I was not trying to argue with her, but if she had treated me with the respect I deserved, and not over-talked and yelled at me, then we could have ended the conversation with me telling her I needed her to resend the prescription to the pharmacy. But to my surprise, once again, I was over-talked and told to “Have a blessed day, sir! Bye!” and had the call ended in the middle of what should have been a mature conversation, but instead was met with what I could best describe as an unnecessarily disrespectful and immature behavior. Not to mention, an apology for being treated like I was the one in the wrong when, in actual reality, it was the exact opposite. To whomever this may reach, I pray you have a prodigious day and that you be safe and stay blessed. Thank you for your time.
  • KK
    Keashia Keller
    Sep 15, 2025
    1.0
    Doctor is very rude and doesn't listen to his patients. Would never go back or recommend to anyone else.
  • KB
    Kelsey Benefield
    Aug 19, 2025
    1.0
    My husband made a visit today, everything went well… until we got to the pharmacy and the pharmacy told us that his insurance would cover the medicine that it would be $200 and he can’t afford that so I call up there “keep in mind I’m on his paperwork for them to discuss his medical information with me” and I ask to speak with someone who can help me get him a similar medicine. Well this lady answers the phone I do believe her name was Jessica and she ask what I need help with I explain the situation and she tells me that there’s nothing she can do to help me so I ask to speak with the Dr she says no I can not that he doesn’t just come to the phone then she proceeds to ask who I am so I tell her and she says I’m sorry we only speak to the patient then hangs up in my face!!! even when I told her just to hold on a second that he was right beside me!!! My husband calls back because he’s furious! She basically does the same exact thing to him! Tells him there’s nothing she can do that she hopes he has a nice day then hangs up! He continues to call back again to set up another appointment so he can speak to the Dr himself, then finally a nice lady answers we explain the situation to her and she says that she can fax over something to his insurance so that they will cover his medication at his pharmacy instead of him having to come all the way back up there. I wish I could have gotten her name because she definitely needs a raise and the other lady should be fired! She’s bad for their business! Very rude and very unprofessional!!
  • BP
    Brian Plott
    Aug 19, 2025
    1.0
    Dr. Strunk put me on a medication that was not covered by my insurance. I called back an asked for them to change it a they absolutely refused an continued hanging up in my face . Very unprofessional an I highly recommend u to avoid this place at all cost !!!! Save yourself time and money !!

Frequently Asked Questions About Wiregrass Wellness Center - Dr. Strunk

What services does Wiregrass Wellness Center - Dr. Strunk provide?

Wiregrass Wellness Center offers all forms of therapy, medication management, and transcranial magnetic stimulation for mental health needs.

Where is Wiregrass Wellness Center - Dr. Strunk located?

The center is located at 201 Regency Ct, Dothan, AL 36305, USA.