Warby Parker The Summit

4.8
211 reviews

About

OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

Details

  • DeliveryNot available
  • Requires appointmentAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Warby Parker The Summit
211 Summit Blvd., Birmingham, AL
35243, United States

Hours

Reviews

4.8
211 reviews
5 stars
197
4 stars
1
3 stars
2
2 stars
4
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, helpful, and knowledgeable staff, highlighting their willingness to assist and provide personalized recommendations.

Product Selection

The store offers a wide variety of stylish frames and options, with many customers expressing satisfaction with the selection available.

Experience Quality

Overall, customers reported a smooth and enjoyable experience, from the eye exam to the purchasing process, with several noting the efficiency and thoroughness of the service.

Issues with Orders

Some customers experienced problems with incorrect prescriptions or misunderstandings regarding their orders, leading to dissatisfaction.

Store Environment

The store was frequently described as clean, organized, and welcoming, contributing positively to the overall shopping experience.
  • RM
    RC MrE Man
    3 days ago
    5.0
    Warby Parker at The Summit is great place for me to get my Rx glasses... Professional and friendly staff. Numerous frames and lens choices!
  • CB
    Caroline Branch
    Nov 14, 2025
    5.0
    I had the absolute best experience at Warby Parker at the Summit. All of the staff was beyond welcoming and warm. I literally will never go anywhere else to get my eye exam or buying glasses. They are truly one of a kind people who work there!!
  • JJ
    Justin Joffrion
    Nov 8, 2025
    5.0
    I’d been wanting to check out Warby for years, and when I saw one at Summit, I put it on my to-do list. I was FLOORED by how easy and fast the amazing staff made it to choose frames and check out. And my gosh, the cost was 1/6th of where I went for my first pair nearby 2 years ago…and I’ve never loved the ones I bought back then. I probably won’t ever go anywhere other than Warby P now that I’ve had such a wonderful experience. THANKS, LESLIE!!!
  • SH
    S'ion Humes
    Nov 8, 2025
    1.0
    Rude staff. Walked in with a friend wasn’t greeted by anyone. Didn’t get any assistance from anyone until a nice man approached 5 minutes later after looking around. One lady (employee) just about bumped into me and never apologized or acknowledged me. Very rude will never return and don’t suggest anyone (especially outside of their target audience, if you know what I mean) to visit.
  • AD
    Amanda Davis
    Oct 23, 2025
    1.0
    Received glasses, took them to be adjusted and also asked for last year glasses to be adjusted that I bought same company but different state. The optometrist raved about the glasses how durable they were and what they was made of and such. They did not have them at that store. She loved them. Well went back that evening bc the new glasses was blurry for up close objects. The lady that took my prescription said I didn’t need anything extra that the rx said bc of my age but the near site prescription messed up the close up vision bc she didn’t know what she was doing when ordered. Needed the anti fatigue power to see up close. Well I decided since they had to send those back to ask if I could just keep my old pair and just get the new lenses. I also talked about how I loved them in the peach color that are online. That could have been ordered. She said yes I could just get only the lenses. She changed the address to there and told me she would call me to come there and bring old frames to swap out lenses. She gave me the receipt . I said this price is only for lenses . She said yes don’t pay attention to the description it’s only the lenses. So I left and got to thinking . The prices there are the frame and lenses. I called the help desk and she said I did pay for frames too to go back. The optometrist was going to steal the frames from me! She could have said I could order the peach pair but she had the addressed changed bc she liked the blue pair I already had so much and was going to keep them! When I went back she said I could of picked out any frames I wanted in store and told me I was getting the frames too! I told her that is not how it went. Got a refund and left ! I questioned her so much before and even told her I was making sure I understood.

Frequently Asked Questions About Warby Parker The Summit

What should I bring?

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.

Do you accept vision insurance?

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).