Concentra Urgent Care

4.1
355 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyU.S. HealthWorks
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves. Please note that due to the unfortunate current circumstances, we at Primary Care Associates realize you may be unable to come into the office to address your needs. If you are in need of our services, such as for refills or remote management of your medical issues, please call our office at 562-1234 for an alternative option for a physical visit to our offices. Most importantly, we do not want you to ignore your physical health during this disruptive and challenging time.

Location

Concentra Urgent Care
1867 Airport Way, Fairbanks, AK
99701, United States

Hours

Reviews

4.1
355 reviews
5 stars
232
4 stars
32
3 stars
26
2 stars
17
1 star
48

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff is mixed; while many customers praised the friendliness and professionalism of the receptionists and nurses, several reviews highlighted instances of rudeness and poor bedside manner from some medical staff.

Efficiency

Many customers appreciated the quick service and minimal wait times, although some reported long waits and disorganization during their visits.

Patient Care

There are concerns regarding the quality of care provided by some doctors, with reports of dismissive attitudes and lack of thorough examinations.

Cleanliness

The facility is generally noted as clean and well-maintained, contributing positively to the overall experience.
  • KS
    Kailee Shepherd
    1 day ago
    5.0
    i was kinda nervous going in as it was my first time, but i was instantly welcomed and they were extremely helpful.
  • AA
    Aden Arwood
    1 day ago
    5.0
    Exceptional service. Very welcoming staff. Was in and out in no time despite it being very busy.
  • PP
    pam
    1 day ago
    5.0
    Staff was awesome and pleasant! That makes a big difference when we all braving this -40 below weather for weeks. They were courteous and just attentive to their patients. Good job staff♡ 👏
  • TH
    Tyrique Huntington-Nance
    1 day ago
    5.0
    Fast and easy, they made the whole experience simple and kept it professional
  • LH
    Lexi Humphreys
    Dec 22, 2025
    1.0
    The receptionist and nurse were lovely. They were super friendly, helpful, and quick! Unfortunately, I didn’t feel like the doctor listened at all. As soon as the rapid covid/ influenza test came back negative, she was unwilling to listen or address any other possibilities to treat the respiratory systems that my inhaler couldn’t keep up with. I understand that she is the only doctor on staff but she wasn’t willing to take the 2 minutes to listen. My visit was a waste of time and money. I left with no answers, treatment/ symptom management, and the statement “if you’re still having coughing fits and persistent asthma attacks in a week or so come back to see me.”

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

Where is Concentra Urgent Care located?

Concentra Urgent Care is located at 1867 Airport Way, Suite 110C, Fairbanks, AK 99701, US.