Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Please note that due to the unfortunate current circumstances, we at Primary Care Associates realize you may be unable to come into the office to address your needs. If you are in need of our services, such as for refills or remote management of your medical issues, please call our office at 562-1234 for an alternative option for a physical visit to our offices. Most importantly, we do not want you to ignore your physical health during this disruptive and challenging time.
Many customers praised the staff for being friendly, polite, and professional, contributing to a positive experience.
Efficiency
Several reviews highlighted the quick service and minimal wait times, although some noted inconsistencies in this area.
Negative Experiences
A few customers reported rude or unprofessional behavior from specific staff members, particularly nurses and doctors, which negatively impacted their visits.
Cleanliness and Environment
The facility was generally described as clean and well-maintained, contributing to a pleasant atmosphere.
Communication Issues
Some customers experienced problems with communication, particularly regarding paperwork and wait times, leading to frustration.
LH
Luke Harmless
2 days ago
5.0
The doctors and office staff were really nice, listened to my needs, and had a reasonable solution for my situation. I’ve always been apprehensive about doctors, so this experience was much needed for me in restoring my trust.
AF
Ayla Joel Fagre
6 days ago
1.0
Horrible experience with the nurse. She scolded me for not having insurance and then prescribed medicine without telling why she was prescribing it and what it is for.
NW
Nick Woellert
Nov 10, 2025
5.0
This time I had a good experience, I have had some not so good experiences in the past. However this time was fast pleasant and professional. We'll done ladies.👌🏻
KP
Kelly Tynes - Peissner
Nov 4, 2025
5.0
The patience and care for my husband who has a disability was phenomenal! Very efficient service and professional staff!
NW
Natalie WENTZ
Nov 3, 2025
5.0
My appointments at this office was fast and efficient. And everyone that I interacted with was friendly and professional.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 1867 Airport Way, Suite 110C, Fairbanks, AK 99701, US.
What are the regular operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Are there any holiday hour exceptions to Concentra Urgent Care's schedule?
Yes, on certain holidays such as November 28, December 24, and December 31, Concentra Urgent Care operates from 8:00 AM to 12:00 PM, and is closed on holidays like November 27, December 25, and January 1.
How can I contact Concentra Urgent Care?
You can contact Concentra Urgent Care by phone at +1 907-452-2178 or by fax at +1 907-452-3441.
Does Concentra Urgent Care provide remote medical services?
Yes, due to current circumstances, they offer alternative options like remote management of medical issues and prescription refills by calling their office.
What social media platforms is Concentra Urgent Care active on?
Concentra Urgent Care is present on Facebook, Instagram (@concentrahealth), and Twitter (@concentrahealth).
What nearby health facilities can I visit in Fairbanks along with Concentra Urgent Care?
Nearby health facilities include TMS Center of Alaska (Fairbanks), U.S. HealthWorks, Greenbrook Mental Wellness Centers, North Wind Behavioral Health, and Planned Parenthood - Fairbanks Health Center, which offer counseling, mental health, physical therapy, and other medical services.
Are there any nearby optometry services close to Concentra Urgent Care?
Yes, Clear Vision Optometry and Image Optical are nearby and provide optometrist and eyewear services, ideal for customers needing eye care.
What hotels are near Concentra Urgent Care for visitors?
Comfort Inn Fairbanks and Super 8 by Wyndham Fairbanks are nearby hotels where visitors can stay when visiting Concentra Urgent Care.