Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Please note that due to the unfortunate current circumstances, we at Primary Care Associates realize you may be unable to come into the office to address your needs. If you are in need of our services, such as for refills or remote management of your medical issues, please call our office at 562-1234 for an alternative option for a physical visit to our offices. Most importantly, we do not want you to ignore your physical health during this disruptive and challenging time.
Feedback on staff is mixed; while many customers praised the friendliness and professionalism of the receptionists and nurses, several reviews highlighted instances of rudeness and poor bedside manner from some medical staff.
Efficiency
Many customers appreciated the quick service and minimal wait times, although some reported long waits and disorganization during their visits.
Patient Care
There are concerns regarding the quality of care provided by some doctors, with reports of dismissive attitudes and lack of thorough examinations.
Cleanliness
The facility is generally noted as clean and well-maintained, contributing positively to the overall experience.
KS
Kailee Shepherd
1 day ago
5.0
i was kinda nervous going in as it was my first time, but i was instantly welcomed and they were extremely helpful.
AA
Aden Arwood
1 day ago
5.0
Exceptional service. Very welcoming staff. Was in and out in no time despite it being very busy.
PP
pam
1 day ago
5.0
Staff was awesome and pleasant! That makes a big difference when we all braving this -40 below weather for weeks. They were courteous and just attentive to their patients. Good job staff♡ 👏
TH
Tyrique Huntington-Nance
1 day ago
5.0
Fast and easy, they made the whole experience simple and kept it professional
LH
Lexi Humphreys
Dec 22, 2025
1.0
The receptionist and nurse were lovely. They were super friendly, helpful, and quick! Unfortunately, I didn’t feel like the doctor listened at all. As soon as the rapid covid/ influenza test came back negative, she was unwilling to listen or address any other possibilities to treat the respiratory systems that my inhaler couldn’t keep up with. I understand that she is the only doctor on staff but she wasn’t willing to take the 2 minutes to listen. My visit was a waste of time and money. I left with no answers, treatment/ symptom management, and the statement “if you’re still having coughing fits and persistent asthma attacks in a week or so come back to see me.”
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 1867 Airport Way, Suite 110C, Fairbanks, AK 99701, US.
What are the regular operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Are there any holiday hour exceptions to Concentra Urgent Care's schedule?
Yes, on certain holidays such as November 28, December 24, and December 31, Concentra Urgent Care operates from 8:00 AM to 12:00 PM, and is closed on holidays like November 27, December 25, and January 1.
How can I contact Concentra Urgent Care?
You can contact Concentra Urgent Care by phone at +1 907-452-2178 or by fax at +1 907-452-3441.
Does Concentra Urgent Care provide remote medical services?
Yes, due to current circumstances, they offer alternative options like remote management of medical issues and prescription refills by calling their office.
What social media platforms is Concentra Urgent Care active on?
Concentra Urgent Care is present on Facebook, Instagram (@concentrahealth), and Twitter (@concentrahealth).
What nearby health facilities can I visit in Fairbanks along with Concentra Urgent Care?
Nearby health facilities include TMS Center of Alaska (Fairbanks), U.S. HealthWorks, Greenbrook Mental Wellness Centers, North Wind Behavioral Health, and Planned Parenthood - Fairbanks Health Center, which offer counseling, mental health, physical therapy, and other medical services.
Are there any nearby optometry services close to Concentra Urgent Care?
Yes, Clear Vision Optometry and Image Optical are nearby and provide optometrist and eyewear services, ideal for customers needing eye care.
What hotels are near Concentra Urgent Care for visitors?
Comfort Inn Fairbanks and Super 8 by Wyndham Fairbanks are nearby hotels where visitors can stay when visiting Concentra Urgent Care.