Alaska Urgent Care LLC

4.0
208 reviews
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About

Urgent CareFamily Practice PhysicianOccupational MedicineGeneral PractitionerMedical LaboratorySTD TestingMedical ClinicWalk-In ClinicInjury and Wound CareX Rays & Imaging
We offer walk-in urgent care for the entire family. We specialize in providing cost-effective care for minor and acute injuries that are not life-threatening but need to be treated today. With our extended hours and walk-in services, we can save you an expensive trip to the emergency room. Our facilities have on-site x-ray and lab services, including (but not limited to) rapid strep and flu testing. We provide a wide range of services that include family practice to provide all ages.

Location

Alaska Urgent Care LLC
300 E Dimond Boulevard Suite 12A, Anchorage, AK
99515, United States

Hours

Reviews

4.0
208 reviews
5 stars
142
4 stars
10
3 stars
4
2 stars
9
1 star
43

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, attentive, and professional, with specific mentions of providers who demonstrated compassion and thoroughness.

Wait Times

Feedback on wait times was mixed; while some customers experienced quick service, others reported long waits before being seen.

Quality of Care

Several reviews highlighted the quality of care received, with positive remarks about thorough examinations and effective treatment, although some noted instances of misdiagnosis or dismissive attitudes.

Communication Issues

Customers expressed frustration with communication regarding test results and billing processes, indicating a need for improvement in these areas.

Accessibility and Convenience

The clinic was noted for its accessibility and convenience, with many customers appreciating the ability to walk in and receive prompt attention.
  • LD
    Laiden Degregorio-Day
    Nov 9, 2025
    1.0
    Nice people but how r u gonna doom me over by rejecting the prescription I need and have been taking for year. Waited 3 hours for a just die
  • SH
    Shannon Hall
    Nov 7, 2025
    5.0
    Very kind, professional, and quick!
  • BG
    BS Gumbo
    Nov 5, 2025
    5.0
    Great experience. Wait was short considering the time of day. Once I was in the examination room, it went very quickly. Had an infected finger starting to streak. They were kind and thorough and gave me a shot that stopped it completely, and it healed up in short order. The nurse was older, but would love to have her as my PCM.
  • LB
    LeeAnn Birdsong
    Sep 22, 2025
    1.0
    The process of getting help is convoluted and not accessible, the process of customer service is not better. No humans available to assist when their systems don't work, and no sense of urgency when the problem needs solving within a time frame.
  • EB
    Emily Brown
    Sep 20, 2025
    1.0
    Really disappointed. We were told by phone before we went there that there was no wait but then waited 15 minutes in the lobby and 40 minutes in the room. Once the PA entered she had already decided there was nothing wrong with my child. She did not bother to conduct an exam until after telling me and my child that she would not be helping him and that she assumed nothing was wrong. She said that there was nothing emergent about his presentation because a wheelchair wasn’t required to transport him to the room. She became snippy when I asked questions to better understand why she was dismissing a likely diagnosis without having conducted any exam. She ultimately provided vague and avoidant answers, suggesting that she didn’t actually know the answers and wasn’t willing to admit her knowledge deficit. She was dismissive and lacked good bedside manner. Actually, she lacked any manners at all.

Frequently Asked Questions About Alaska Urgent Care LLC

What types of medical services does Alaska Urgent Care LLC provide?

Alaska Urgent Care LLC offers walk-in urgent care for all ages, including family practice, injury and wound care, STD testing, and on-site lab and x-ray services such as rapid strep and flu testing.

What are the operating hours of Alaska Urgent Care LLC?

The clinic is open from 9:00 AM to 8:00 PM Monday through Friday, and from 10:00 AM to 6:00 PM on Saturdays and Sundays. Holiday hours vary, with some days closed and others open from 9:00 AM to 5:00 PM.