London Drugs

3.8
373 reviews
London Drugs, 9450 137 Avenue NorthWest, Edmonton AB

About

PharmacyCosmetics StoreElectronics StoreGrocery StoreCamera StoreComputer StoreLondon Drugs
Visit our store in Edmonton Alberta. London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs' 79 stores employ staff dedicated to providing a superior customer focused shopping experience. All stores offer passport and ID photos backed by our biometric passport photo technology and a $50 guarantee. In-store, at home or remote TECH Services offer software or hardware setup, installation, virus removal, cleaning, and data transfers. We perform authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, Microsoft. We’re an Apple Authorized Service Provider. Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your Apple devices.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

London Drugs
9450 137 Avenue NorthWest, Edmonton, AB
T5E 6C2, Canada

Hours

Reviews

3.8
373 reviews
5 stars
192
4 stars
59
3 stars
34
2 stars
13
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many employees are praised for their helpfulness and professionalism, there are notable complaints about rudeness and unresponsiveness from some staff.

Product Availability

Customers appreciate the variety of products available, but there are complaints about items being out of stock despite being listed as available online.

Store Environment

The store is generally seen as clean and well-organized, though some locations have been criticized for poor lighting and uninviting atmospheres.

Photo Services

There are significant complaints regarding the photo department, with multiple customers reporting issues with service quality and photo quality.
  • RN
    Rosie Nakamura
    5 days ago
    5.0
    Love the clearance! Always good. And the makeup ladies are super helpful
  • BM
    Brendan McG
    Dec 30, 2025
    5.0
    I like the store. It has a little bit of everything. It's like a Rexall but with an electronics department. Tons of good sales and friendly staff. Knowledgeable staff.
  • RH
    Ryan Hanna
    Dec 26, 2025
    1.0
    This used to be a five star review, but something that happened to me tonight compelled me to replace it with a one star review because of how I was treated. I was at the counter trying to purchase a lotto ticket and some Zevia, and the cashier who was working the till kept cajoling me to provide my telephone number rather than to show my LD Extras card. His tone with me became increasingly more sarcastic and catty as he repeatedly asked me for my phone number. I shouldn't have to explain myself to him, nor to explain myself publicly in a review, but I chose to produce my LD Extras card since I prefer not to vocalize my phone number in public. It's just that simple. That's my choice to make, and not his. Moreover, it takes very little time to load the LD Extras card, so I am still not sure what his problem was (is). I don't understand how he has the moral authority to make that decision on my behalf, and I think that it is presumptive and arrogant of him to even try to assert that authority. He really showed his true character, because when he was challenged about why he chose to do that, he denied doing what he did. So, it is fair to say that not only is he rude and impertinent, he is also dishonest. It's also materially important to note that the manager on duty chose to do nothing until I raised my voice after he lied to everyone about what happened. It's still not clear to me why she refused to take a stronger stance towards his maladaptive behavior, but perhaps that speaks to greater leadership concerns at this location. When you come to this location, prepare to give your phone number, or prepare to be scorned...
  • JA
    justin auger
    Dec 25, 2025
    2.0
    I bought headphones from them. They did not have a gold incentive like staples did I will not be returning
  • TS
    Terence Savage
    Dec 18, 2025
    5.0
    Peter at the Northgate London drugs has excellent customer service skills. Helped me pick out Polaroid film for my neice. Very professional and nice and helpful

Frequently Asked Questions About London Drugs

Where is London Drugs located in Edmonton?

London Drugs is located at 9450 137 Avenue NorthWest, Edmonton, AB T5E 6C2, Canada.

What are the operating hours for London Drugs?

London Drugs is open Monday to Saturday from 9:00 AM to 10:00 PM and on Sunday from 10:00 AM to 8:00 PM.