Visit our store in Edmonton Alberta.
London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs' 79 stores employ staff dedicated to providing a superior customer focused shopping experience.
All stores offer passport and ID photos backed by our biometric passport photo technology and a $50 guarantee.
In-store, at home or remote TECH Services offer software or hardware setup, installation, virus removal, cleaning, and data transfers. We perform authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, Microsoft.
We’re an Apple Authorized Service Provider. Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your Apple devices.
Feedback on customer service is mixed; while many employees are praised for their helpfulness and professionalism, there are notable complaints about rudeness and unresponsiveness from some staff.
Product Availability
Customers appreciate the variety of products available, but there are complaints about items being out of stock despite being listed as available online.
Store Environment
The store is generally seen as clean and well-organized, though some locations have been criticized for poor lighting and uninviting atmospheres.
Photo Services
There are significant complaints regarding the photo department, with multiple customers reporting issues with service quality and photo quality.
RN
Rosie Nakamura
5 days ago
5.0
Love the clearance! Always good. And the makeup ladies are super helpful
BM
Brendan McG
Dec 30, 2025
5.0
I like the store. It has a little bit of everything. It's like a Rexall but with an electronics department. Tons of good sales and friendly staff. Knowledgeable staff.
RH
Ryan Hanna
Dec 26, 2025
1.0
This used to be a five star review, but something that happened to me tonight compelled me to replace it with a one star review because of how I was treated.
I was at the counter trying to purchase a lotto ticket and some Zevia, and the cashier who was working the till kept cajoling me to provide my telephone number rather than to show my LD Extras card. His tone with me became increasingly more sarcastic and catty as he repeatedly asked me for my phone number.
I shouldn't have to explain myself to him, nor to explain myself publicly in a review, but I chose to produce my LD Extras card since I prefer not to vocalize my phone number in public. It's just that simple. That's my choice to make, and not his. Moreover, it takes very little time to load the LD Extras card, so I am still not sure what his problem was (is). I don't understand how he has the moral authority to make that decision on my behalf, and I think that it is presumptive and arrogant of him to even try to assert that authority.
He really showed his true character, because when he was challenged about why he chose to do that, he denied doing what he did. So, it is fair to say that not only is he rude and impertinent, he is also dishonest.
It's also materially important to note that the manager on duty chose to do nothing until I raised my voice after he lied to everyone about what happened. It's still not clear to me why she refused to take a stronger stance towards his maladaptive behavior, but perhaps that speaks to greater leadership concerns at this location.
When you come to this location, prepare to give your phone number, or prepare to be scorned...
JA
justin auger
Dec 25, 2025
2.0
I bought headphones from them. They did not have a gold incentive like staples did I will not be returning
TS
Terence Savage
Dec 18, 2025
5.0
Peter at the Northgate London drugs has excellent customer service skills. Helped me pick out Polaroid film for my neice. Very professional and nice and helpful
London Drugs is located at 9450 137 Avenue NorthWest, Edmonton, AB T5E 6C2, Canada.
What are the operating hours for London Drugs?
London Drugs is open Monday to Saturday from 9:00 AM to 10:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does London Drugs offer passport and ID photo services?
Yes, London Drugs offers passport and ID photos backed by biometric passport photo technology with a $50 guarantee.
Can I get authorized computer repairs at London Drugs?
Yes, London Drugs provides authorized and out of warranty computer repairs for HP, Lenovo, ACER, Asus, and Microsoft devices.
Is London Drugs an Apple Authorized Service Provider?
Yes, London Drugs is an Apple Authorized Service Provider with Apple-trained technicians using genuine Apple parts.
Does London Drugs offer delivery and curbside pickup options?
Yes, London Drugs offers same-day delivery, in-store shopping, curbside pickup, and in-store pickup services.
What payment methods are accepted at London Drugs?
London Drugs accepts debit cards, credit cards, and mobile NFC payments; it does not require cash-only payments.
Are there accessibility features available at London Drugs?
London Drugs has wheelchair accessible parking but does not have a wheelchair accessible elevator.
What nearby dining options can I visit before or after shopping at London Drugs?
Nearby dining options include Edo Japan for Japanese food, Jerusalem Shawarma for Middle Eastern cuisine, freshii for health food, Arc En Ciel Restaurant for Asian BBQ, Quiznos for sandwiches, and Blenz Coffee for coffee and smoothies.
What other services and stores are near London Drugs in North Town Centre?
Nearby places include Indigo bookstore, Reeves College - Edmonton North, CDI College, North Town Medical Centre, Pearle Vision optometrist, Canada Post, CIBC Branch with ATM, and PetSmart Grooming.