Business Details
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Visit our store in Edmonton Alberta.
London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs' 79 stores employ staff dedicated to providing a superior customer focused shopping experience.
All stores offer passport and ID photos backed by our biometric passport photo technology and a $50 guarantee.
In-store, at home or remote TECH Services offer software or hardware setup, installation, virus removal, cleaning, and data transfers. We perform authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, Microsoft.
We’re an Apple Authorized Service Provider. Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your Apple devices.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.0
517 reviews
5 stars
280
4 stars
116
3 stars
35
2 stars
14
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised friendly and helpful staff, there were notable complaints about rudeness and unprofessional behavior from some employees.
Cleanliness
The store is frequently described as clean, organized, and well-stocked, contributing positively to the shopping experience.
Product Knowledge
Several reviews highlight knowledgeable staff, particularly in the cosmetics and electronics departments, who provided valuable assistance.
Checkout Experience
Customers reported slow service at checkout and self-checkout areas, indicating a need for improvement in efficiency.
Mixed Experiences
While many customers expressed loyalty and satisfaction, there are significant complaints regarding specific departments, particularly the photo lab and pharmacy, suggesting inconsistency in service quality.
- SOShane OwenNov 16, 20255.0Staff was amazing. Fun and super knowledgeable. Love shopping here
- JLJohn LeenheerNov 15, 20255.0Kind, genuine staff with outstanding product knowledge. Warm, approachable, and genuinely fun to interact with — a standout London Drugs location in Edmonton. For a fuller picture — Building on other stores, this Oliver location brought something refreshing to the experience: a mix of professionalism, humour, and genuine human connection. I had a few laughs with both team members and fellow shoppers, and the staff’s knowledge goes far beyond basic retail. Their product knowledge included chemistry, and the finer product details you rarely hear explained this clearly in a store. It’s the kind of engagement that stays with you — friendly, insightful, and delivered with confidence and care. What stands out most is how welcoming the environment feels. Staff are present, patient, and thoughtful, making the store easy to navigate and enjoyable to spend time in. A reliably helpful, friendly, and truly engaging place to shop in the heart of Oliver. Kid-friendly: open layout, relaxed atmosphere, helpful staff. Accessibility: wide aisles, step-free entry, easy movement throughout. Last visited October 2025.
- SSSean SherburneOct 20, 20253.0It is clean, some of the staff is helpful
- KDKate DennehyOct 13, 20251.0I wish their was a qualified attentive person to be found in the cosmetics department. What a ghost town Yikes
- LCLindon CarterOct 11, 20255.0London Drugs is the greatest Canadian store ever. Knowledgeable staff, great warranties and Hawkins Cheezies of course
Frequently Asked Questions About London Drugs
Where is London Drugs located in Edmonton?
London Drugs is located at 11704 104 Avenue Northwest, Edmonton, AB, T5K 2T6, Canada.
What are the normal operating hours of London Drugs?
London Drugs is open Monday to Saturday from 9:00 AM to 10:00 PM, and Sunday from 10:00 AM to 8:00 PM.
What types of services does London Drugs offer?
London Drugs offers passport and ID photos with biometric technology, TECH services including setup, installation, virus removal, and computer repairs, and is an Apple Authorized Service Provider.
Can I get passport photos taken at London Drugs?
Yes, London Drugs provides passport and ID photos with biometric passport photo technology and a $50 guarantee.
Does London Drugs provide in-store and curbside pickup options?
Yes, London Drugs offers both in-store pickup and curbside pickup services for your convenience.
Is London Drugs wheelchair accessible?
London Drugs has wheelchair accessible parking but does not have a wheelchair accessible elevator.
What payment methods does London Drugs accept?
London Drugs accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
Are there recycling services available at London Drugs?
Yes, London Drugs provides recycling for electronics, light bulbs, and batteries.
What nearby places can I visit around London Drugs?
Nearby places include Oliver Square shopping center, Second Cup Cafe, Tim Hortons, and Vancia Donair and Shawarma, offering coffee, food, and shopping options close by.
Is there an ATM close to London Drugs for easy access to cash?
Yes, the RBC Royal Bank ATM is located nearby London Drugs, providing convenient cash withdrawal options.
Are there medical or health services near London Drugs?
Yes, nearby health services include Unity Square Dental, Oliver Eye Centre, Burton Denture Clinic, and Optimum Health Vitamins store for various medical and wellness needs.