Business Details
About
PharmacyCosmetics StoreElectronics StoreGrocery StoreCamera StoreComputer StoreLondon Drugs
Visit our store in Edmonton Alberta.
London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs' 79 stores employ staff dedicated to providing a superior customer focused shopping experience.
All stores offer passport and ID photos backed by our biometric passport photo technology and a $50 guarantee.
In-store, at home or remote TECH Services offer software or hardware setup, installation, virus removal, cleaning, and data transfers. We perform authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, Microsoft.
We’re an Apple Authorized Service Provider. Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your Apple devices.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.0
532 reviews
5 stars
290
4 stars
119
3 stars
36
2 stars
14
1 star
73
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the staff for being friendly, knowledgeable, and helpful, there were also reports of unprofessional behavior and poor customer service in certain departments, particularly in the photo lab.
Customer Service
Overall, customer service experiences varied widely; some customers received excellent service, while others reported rude and dismissive interactions, particularly in the pharmacy and photo lab.
Store Environment
The store is generally described as clean, organized, and easy to navigate, with ample parking and a wide selection of products.
Product Knowledge
Several reviews highlighted the staff's strong product knowledge, especially in cosmetics and electronics, contributing positively to the shopping experience.
Inconsistency
There were mixed reviews regarding pricing accuracy and the handling of customer complaints, indicating a need for improved consistency in service and communication.
- TGTimothy Gaudet3 days ago4.0I've been going to this location for many years and have found that the staff is quite okay and can help out quite a lot if needed. They have quite the large selections of electronics and day-to-day items as well as medicines from the pharmacy as well as a decent selection of makeup
- AWAva WolfJan 2, 20264.0Ample parking in front of the store. Easy to visit.
- MLMale LeyeDec 26, 20255.0Very happy with my purchase. I recently bought the Fujinon 23mm f/2 and the quality is excellent—sharp, fast, and very compact, perfect to take everywhere. Thank you, Patrick N , for your great service.
- NMNa MiDec 20, 20251.0Went to the Photolab and the people who assisted me are very unprofessional. Yes they did their job correctly but the way they handle it is so disrespectful. They lack basic respect and proper customer service. Snarky comment regarding us wearing white shirt which is fine I get it but they couldve said it nicely. Guy gave racist remark about me coming back with a black shirt and made a skin tone joke thanking im not from a specific race. And lastly, went with a female family member and the guy kept handing us each other's picture saying we should put it in one another's wallet assuming were in a relationship. Whole experience was so uncomfortable cause they make you feel like youre such an inconvenience. Wont get into the specifics but looking at other reviews, this seems like it is an ongoing problem with this specific branch. I hope you guys would start re-evaluating your employees
- CBCathy BujoldDec 12, 20255.0Huge thanks to Mark V., the Cosmetic Manager, for his amazing service! 🌟 His knowledge and helpfulness made all the difference, and I really appreciate all his guidance. Highly recommend! 💄✨
Frequently Asked Questions About London Drugs
Where is London Drugs located in Edmonton?
London Drugs is located at 11704 104 Avenue Northwest, Edmonton, AB, T5K 2T6, Canada.
What are the normal operating hours of London Drugs?
London Drugs is open Monday to Saturday from 9:00 AM to 10:00 PM, and Sunday from 10:00 AM to 8:00 PM.
What types of services does London Drugs offer?
London Drugs offers passport and ID photos with biometric technology, TECH services including setup, installation, virus removal, and computer repairs, and is an Apple Authorized Service Provider.
Can I get passport photos taken at London Drugs?
Yes, London Drugs provides passport and ID photos with biometric passport photo technology and a $50 guarantee.
Does London Drugs provide in-store and curbside pickup options?
Yes, London Drugs offers both in-store pickup and curbside pickup services for your convenience.
Is London Drugs wheelchair accessible?
London Drugs has wheelchair accessible parking but does not have a wheelchair accessible elevator.
What payment methods does London Drugs accept?
London Drugs accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
Are there recycling services available at London Drugs?
Yes, London Drugs provides recycling for electronics, light bulbs, and batteries.
What nearby places can I visit around London Drugs?
Nearby places include Oliver Square shopping center, Second Cup Cafe, Tim Hortons, and Vancia Donair and Shawarma, offering coffee, food, and shopping options close by.
Is there an ATM close to London Drugs for easy access to cash?
Yes, the RBC Royal Bank ATM is located nearby London Drugs, providing convenient cash withdrawal options.
Are there medical or health services near London Drugs?
Yes, nearby health services include Unity Square Dental, Oliver Eye Centre, Burton Denture Clinic, and Optimum Health Vitamins store for various medical and wellness needs.