London Drugs

3.9
395 reviews
London Drugs Southgate Mall

About

PharmacyCosmetics StoreElectronics StoreGrocery StoreCamera StoreComputer Store
Visit our store in Edmonton Alberta. London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs' 79 stores employ staff dedicated to providing a superior customer focused shopping experience. All stores offer passport and ID photos backed by our biometric passport photo technology and a $50 guarantee. In-store, at home or remote TECH Services offer software or hardware setup, installation, virus removal, cleaning, and data transfers. We perform authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, Microsoft. We’re an Apple Authorized Service Provider. Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your Apple devices.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

London Drugs
5015 111th Street NW, Edmonton, AB
T6H 4M6, Canada

Hours

Reviews

3.9
395 reviews
5 stars
204
4 stars
81
3 stars
37
2 stars
13
1 star
60

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly in the pharmacy and photo departments.

Store Cleanliness

The store is frequently described as bright, clean, and well-organized, making it easy for customers to find what they need.

Customer Service Issues

Some reviews highlighted poor customer service experiences, particularly in the cosmetics and photo departments, with reports of rudeness and lack of assistance.

Product Availability

Customers appreciated the variety of products available, although some noted issues with pricing and the availability of certain items for home delivery.

Negative Experiences

A few customers reported distressing experiences related to perceived racial profiling and poor treatment by specific staff members, which negatively impacted their overall impression of the store.
  • FF
    Foam Fighters
    Nov 10, 2025
    5.0
    Friendly staff and very knowledgeable.
  • MI
    Maidul Islam
    Nov 9, 2025
    5.0
    Good one, has lots of varieties, prices are good. I like the toy section and the photograph section.
  • MT
    Matthew Mackenzie Thompson
    Nov 8, 2025
    1.0
    Drove all the way over to get my irish passport photo taken just to learn that they have a specific policy restriction against doing irish passports specifically… Asked why and they said it was something vague about the background, then we asked if they would just give it a shot and said it was okay if it got rejected and they had a hard no, and the employee cited an unseen sign they had that supposedly said « DO NOT ATTEMPT TO DO IRISH PASSPORTS » and the employee said he « didnt even know why » they didnt do them. Seems ridiculous to me.
  • IR
    inside reviews
    Nov 6, 2025
    5.0
    Had a lovely quick experience with Lori who let me smell as many perfumes as I wanted to. Made me feel a lot more comfortable than most places. She also gave great info and recommendations and gave us a couple free samples. Also loved her cool hairstyle!
  • MC
    Micah beatrice Cornejo
    Oct 22, 2025
    5.0
    Lovely local pharmacy 🫶🏻 bright, clean, and easy to find with plenty of selections! Special thanks to Brian, the pharmacist tech For being so helpful and patient in answering all my questions. (plus he smelled great too!) More power to this wonderful community pharmacy. God bless!

Frequently Asked Questions About London Drugs

What are the store hours for the London Drugs in Edmonton?

The store is open Monday to Friday from 9:00 AM to 10:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Where is London Drugs located in Edmonton?

London Drugs is located at 5015 111th Street NW, Unit 1000, Edmonton, AB, T6H 4M6, Canada.