Business Details
About
Hearing Aid StoreSonova Retail
Meet with Hearing Care Professionals at our Edmonton hearing clinic in Callingwood. We offer FREE* hearing tests, the most advanced hearing aids on the market, and comprehensive hearing aid maintenance and aftercare.
Details
- DeliveryNot available
- Requires appointmentAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.7
26 reviews
5 stars
22
4 stars
2
3 stars
1
2 stars0
1 star
1
- AMAdam MakarukJan 4, 20261.0January 4 / 2026 Problematic pricing / grossly inflated pricing / not honoring contract pricing / totally unreliable hearing aids. In May 2023 Connect Hearing Edmonton Collingwood location provided me with Phonak Audeo L70-RT hearing aids for $900.00 each under 5 years contract with Alberta WCB / WCB paid for them. Dec 2025 one of the hearing aids was stolen by monkeys while on holidays. To replace the missing hearing aid Connect Hearing quoted me $6,600 for two or $3,360 for one. I offered them the $900.00 as per their 5 years contract with WCB. I was told that is WCB price and my price is $ 3,360.00 for one hearing aid / inflated 4 times. The hearing aids Phonak Audeo L70-RT has nice options except it is totally unreliable. It breaks down at least once a month . It is so unreliable that when I go on holidays I always must have spare set due to technical problems. Connect Hearing head office manager left a message for me to make a claim against my house insurance. Unfortunately I do not have the extra hearing aid insurance coverage but they told me even if I had the extra insurance the maximum payout would be $1,000.00. They do not pay for inflated prices. Stay away from Connect Hearing. Rip off company. Adam Makaruk.
- ESEdmonton Bag SpaNov 5, 20255.0I accompanied my partner to Connect Hearing in Callingwood because his hearing aid wasn’t working. Other places in Edmonton told us to book an appointment and said they were full, but we decided to walk in here and I’m so glad we did! The gentleman who helped us was incredibly kind, helpful and efficient. He checked and repaired the hearing aid in less than a minute! These days, it’s rare to find genuine people who truly care about helping others and are so dedicated to their work. We highly recommend Connect Hearing, Callingwood , we’re very grateful for the outstanding service and professionalism!
- RVRon VivianSep 15, 20255.0I'd put 10 out of 5 stars if I could, Thank You Angie! - had the hearing aids for over 5 years and the service and maintenance support at this location is above and beyond. Thanks, Ron
- WAWade AshtonAug 19, 20255.0Thank you Jeremy! My Dad has had numerous issue's since getting new hearing aids, and has visited several people with no success. Your knowledge and experience is greatly appreciated and the kindness you've shown my Dad through the process is priceless. To see my Dad struggle was very difficult. Your assistance today is greatly appreciated by me and his family. Thank you.
- SJSusan Shelley JeffreyJul 25, 20255.0Both my parents are clients of Connect Hearing in Callingwood clinic. Being out of province I have such peace of mind knowing both mom and dad have excellent technology and improved quality of life through better hearing. They are so well cared for by the staff and they truly feel right at home with the clinic team! Thank you from Mel & Karen and our entire family!
Frequently Asked Questions About Connect Hearing
What services does Connect Hearing in Callingwood offer?
Connect Hearing provides free hearing tests, advanced hearing aids, hearing aid sales and service, repairs, custom ear protection, and amplified telephones and listening products.
What are the operating hours for Connect Hearing in Callingwood?
The clinic is open Monday through Friday from 9:00 AM to 12:00 PM and 1:00 PM to 5:00 PM. It is closed on Saturdays and Sundays.
Do I need an appointment to visit Connect Hearing?
Appointments are preferred but walk-ins are accepted. For more information, you can visit their website regarding COVID-19 protocols.
What brands of hearing aids are available at Connect Hearing?
Connect Hearing offers hearing aids from leading brands including Phonak, Unitron, Siemens, Oticon, Widex, Starkey, Resound, and Bernafon.
Can I pay with credit cards at Connect Hearing?
Yes, Connect Hearing accepts American Express, Mastercard, and Visa. They also accept cash and offer financing options.
Does Connect Hearing offer in-store pickup for products?
Yes, in-store pickup is available at Connect Hearing.
How can I book an appointment with Connect Hearing in Callingwood?
You can book an appointment online at https://www.connecthearing.ca/onlinebooking or contact them by phone at +1 780-413-1784.
Are there any nearby real estate agents near Connect Hearing in Callingwood?
Yes, there are several real estate agents nearby including Susan Paulsen, Susan Janzen, Amber Prue, and Joanne Morrison who can assist if you are interested in local housing opportunities.
What other health services are near Connect Hearing in Callingwood?
Nearby health services include the Callingwood Physical Therapy and Sports Injury Clinic and Breast Centre Radiology Mammography & Ultrasound, which might be useful for complementary care needs.
Is there a government office near Connect Hearing in Callingwood?
Yes, the Edmonton McClung Constituency Office, which provides public and counseling services, is located nearby and could be a valuable resource in the area.