Business Details
About
Home Health Care Service
For over 20 years, TheKey (formerly Home Care Assistance) has been a trusted provider of in-home care for seniors, proudly helping Canadians age with dignity and independence at home. Our highly trained caregivers deliver personalized services—including respite care, elder care, and companionship—focused on nurturing a healthy mind, body, and spirit through our Balanced Care Method™. We are committed to values Canadians cherish: respect, compassion, and community. Working collaboratively with families, we create individualized care plans tailored to each client’s unique home care needs. TheKey offers 24/7 support, including holidays, weekends, evenings, and overnight. Contact TheKey Canada today to learn more..
Location
Hours
Reviews
4.8
69 reviews
5 stars
63
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- YNYaa NsuoNov 17, 20255.0I really appreciate how Jessica Groen provides clear detailed instructions for clients. It helped me feel confident in my fit and ensure we met their need efficiently. I also appreciate how you’re always available when we have questions. I admire your ability to resolve issues quickly and efficiently. Jessica ensures the safety of both client and HCA.
- JMJennifer Alicia ManningNov 16, 20255.0Shawntel is amazing!
- LCLori ConnollyNov 15, 20255.0The Key - Senior Home Care provides excellent Care services and their Caregivers are top notch!! Shawntel has been very helpful in managing our needs, she’s kind, caring, so personable and her communication is exceptional. Highly recommend
- JGJacob Goertzen (Lil goertzy)Nov 14, 20255.0Highly recommended
- CRChristine RoldanNov 13, 20255.0Jessica, the scheduling manager, has been incredibly prompt and considerate in all my interactions. She communicates clearly, responds quickly, and always takes the time to ensure everything is organized smoothly. Her professionalism and kindness make the entire process effortless and stress-free.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
What services does TheKey - Senior Home Care provide?
TheKey provides personalized in-home care services for seniors, including respite care, elder care, companionship, and specialized memory care, aimed at nurturing a healthy mind, body, and spirit.
How experienced are TheKey caregivers?
With over 20 years of experience, TheKey's highly trained caregivers deliver professional support for seniors' unique home care needs using the Balanced Care Method™.
What are TheKey's hours of operation?
TheKey operates 24/7, including holidays, weekends, evenings, and overnight to ensure continuous support.
Which languages are spoken at TheKey - Senior Home Care in Calgary?
TheKey offers services in both English and French to cater to diverse clients.
How can I contact TheKey - Senior Home Care?
You can reach TheKey at their local phone number +1 403-301-3777 or by email at careteam@thekey.com.
What payment options does TheKey accept?
TheKey accepts American Express, Check, Invoice, MasterCard, and Visa as payment options.
Is TheKey better than hiring a private caregiver?
Yes, choosing a quality home care agency like TheKey offers safety, insurance, caregiver management, and back-up caregivers, whereas private hires require you to handle payroll, vetting, and liability insurance yourself.
Are there any financial advising services near TheKey - Senior Home Care?
Yes, nearby financial advising services include IG Wealth Management, Investors Group Financial Svc, and Agrawal Associates Private Wealth Management, which can help seniors with financial planning and insurance.
What nearby medical professionals and health services are near TheKey?
Nearby health services include Peak Oxygen (health and hospital), Dr. C S Crichton (ophthalmologist), and Calgary Muscle and Soft Tissue Clinic offering physical and occupational therapy, providing convenient complementary care.
Are there any convenient nearby places for meals or coffee when visiting TheKey?
Yes, Tim Hortons is a nearby coffee shop and restaurant where visitors can relax or grab a meal before or after visiting TheKey.