London Drugs

4.0
389 reviews
London Drugs, 3630 Brentwood Rd NW, Calgary AB

About

PharmacyCosmetics StoreElectronics StoreGrocery StoreCamera StoreComputer Store
Visit our store in Calgary Alberta. London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs' 79 stores employ staff dedicated to providing a superior customer focused shopping experience. All stores offer passport and ID photos backed by our biometric passport photo technology and a $50 guarantee. In-store, at home or remote TECH Services offer software or hardware setup, installation, virus removal, cleaning, and data transfers. We perform authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, Microsoft. We’re an Apple Authorized Service Provider. Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your Apple devices.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

London Drugs
3630 Brentwood Road Northwest, Calgary, AB
T2L 1K8, Canada

Hours

Reviews

4.0
389 reviews
5 stars
230
4 stars
67
3 stars
29
2 stars
6
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers praised individual employees for exceptional service, while others reported unhelpfulness and rudeness.

Photo Lab Issues

Frequent complaints about the photo lab, including technical issues, poor service, and inconsistent results.

Product Selection

Customers appreciate the wide variety of products available, including unique items and specialty brands.

Pharmacy Experience

Pharmacy service received mixed reviews, with some praising helpful staff while others reported long wait times and disorganization.

Store Environment

Store cleanliness and organization were generally praised, though some noted ongoing renovations causing inconvenience.
  • BB
    Byron
    6 days ago
    1.0
    Hire staff to check people out, instead of relying on the notion that people want to scan their own products and check themselves out... Self check out is a blady nuscence, plus I dont get paid to do that. Figure it out... 4 staff members standing around whilst there is a line of customers and 1 lady checking people out. Figure it out
  • MS
    Michael Sinclair
    Nov 2, 2025
    5.0
    I had one of the best customer service experiences I’ve ever had in a london drugs from Kirstin. She took the time to understand my skin type and helped me build a proper skincare routine that has genuinely been improving my skin. My complexion looks healthier, smoother, and more balanced. They also recommended a cologne that helped increased my confidence in my daily life. It’s rare to find staff who truly care about helping you help you become a better you.
  • BT
    Brielle Thomson
    Oct 14, 2025
    5.0
    I want to give a huge shoutout and heartfelt thank you to Carmen, the photolab associate at London Drugs Brentwood. She went above and beyond to help me today, and I honestly can’t express how much that meant. From the moment I approached the counter, Carmen was kind, patient, and truly listened to what I needed. I was having a really tough day, and her calm, caring demeanor made all the difference. She took the time to understand my situation and did everything she could to help me out—not just as an employee, but as a genuinely compassionate person. In a world where people often feel rushed or overlooked, Carmen’s willingness to listen and help with such sincerity truly stood out. Her kindness made my day, and I walked away feeling so grateful. Thank you so much, Carmen. London Drugs is lucky to have someone like you on their team! -Michelle Aguilar
  • RW
    Robbie Wong
    Oct 12, 2025
    3.0
    The lady that did my Passport photos. Not very knowledgeable on Canadian Passports She held the cam by hand and thank goodness a different staff member came in to take my photo. Because she didn’t know how to use the camera properly. She was stuck working a Sunday of thanksgiving. So I’ll give her that. I’m not coming back to LD for this service. Took so much longer than expected.
  • ID
    Isabelle Dolly
    Oct 12, 2025
    5.0
    Today I had the absolute pleasure of interacting with Kenneth at the photo centre counter whilst dropping off my film to be developed. Kenneth greeted me and from that moment on my life has been changed for the better forever. He amplified my customer experience to the point where I will remember this London drugs retail store for the rest of my life. I am genuinely so grateful for my interaction with Kenneth today. I thought it would’ve been your standard run of the mill errand where you’re in and out in 5 mins and nothing that special happens. The joy I experienced talking to Kenneth today absolutely makes me a lifelong customer. Also I got the film back from being developed in less than 12 hours which is unheard of and an amazing turnaround time! Thank you again. Bringing more joy into the world is always appreciated.

Frequently Asked Questions About London Drugs

Where is London Drugs in Calgary located?

London Drugs is located at 3630 Brentwood Road Northwest, Calgary, AB, T2L 1K8, Canada.

What are the store hours for London Drugs in Calgary?

London Drugs is open Monday to Saturday from 9:00 AM to 10:00 PM, and Sunday from 10:00 AM to 8:00 PM.